Jerry Franklin

714-***-**** – ad1cgr@r.postjobfree.com - 1036 La Ventana Court, San Marcos, CA 92078

Summary

Experienced information technology professional with software and hardware quality assurance and testing experience with a wide variety of projects and environments. Testing experience in web applications, client-server, network, firewalls, intrusion detection, printing, database, and related projects on Windows, Mac, and Linux operating systems. Major strengths include automated and manual testing, integration and regression testing. Dependable and hard-working team-player who learns quickly and solves tough problems.

Skills

Test Automation, Risk Management, User Acceptance Testing, Network Security, Intrusion Detection, Cloud Computing, Incident Response, Vulnerability Assessment

Software: Windows, Mac, Linux, MySQL, Python, Java, Selenium, JIRA, VMware, Azure, Amazon Web Services (AWS), Docker

Professional Experience

Trustwave November 2007 to Present

·Senior Quality Assurance Engineer

Responsible for testing the Unified Threat Management devices, Intrusion Detection System, and Endpoint Detection and Response. Testing and analyzing the Fusion UI and CentOS backend.

Integration, functional, and regression testing for each release of the application.

·QA lead for the Fusion Asset Management team in an Agile environment.

·Automating and maintaining test scripts using Python.

·Integration and functional testing the historical and real-time reporting application.

Vue Technologies July 2007 to November 2007

·Senior Quality Assurance Engineer

Responsible for testing RFID-enabled handheld hardware devices and software applications. Executing queries and performing data verification using SQL Server and DB2.

·Created automated test scripts using Rational Robot to test and monitor the quality of the RFID management software.

·Analyzed and troubleshot errors to improve software quality.

8e6 Technologies November 2005 to June 2007

·Senior Quality Assurance Engineer

Responsible for testing the productivity reports on the Enterprise Reporter and real-time internet monitoring on the Threat Analysis Reporter. Automating the test cases and maintaining the test scripts using Rational Robot.

·Analyzed and verified data on the MySQL server databases.

·Documented, verified, and managed system change requests.

Buy.com October 2003 to November 2005

·Quality Assurance Engineer

Responsible for testing and monitoring e-commerce web sites by executing business scenarios. Executing queries and performing data verification using SQL Server. Building and installing each new release.

·Created automated test scripts using Rational Robot to test and monitor the quality of web applications.

·Developed and managed test scripts and test plans to improve the web applications.

·Supervised and trained QA team members.

Decore-ative Specialties May 2003 to October 2003

·Quality Assurance Engineer

Responsible for testing manufacturing system by executing test scenarios, verifying database reports, and performing data verification using SQL Server.

·Created the quality assurance and change control processes from scratch.

·Developed and managed test scripts, test plans and test requirements.

·Supervised QA team members and end-users.

Washington Mutual February 2003 to May 2003

· Quality Assurance Engineer

Responsible for testing loan software by executing various business scenarios to verify forms, reports, and internal and external interfaces to identify software issues and defects. Integration and functional testing for each release of the application.

·Developed and updated test plans and test scripts to improve the testing procedures.

·Tested high risk areas of the software to ensure all critical areas are thoroughly tested.

Xerox Corporation December 1999 to December 2002

·Quality Assurance Engineer

Responsible for testing document management software for editing, viewing, and transferring files and scheduling printouts. Testing web applications for adding users, users’ access rights, searching files and printing. Testing printing for production and office printers on Windows and UNIX based systems. System administration of UNIX servers.

·Traced, analyzed, and solved problems printing to the UNIX and Novell print servers.

·Created automated test scripts using SilkTest to improve the quality of web applications.

Ericsson January 1999 to December 1999

·Quality Assurance Engineer

Responsible for functional, integration, data, and regression testing for each release of the application. Testing the wireless hardware and GUI-based software for the PBX phone system with speech recognition coded in Visual C++.

·Configured and tested several Internet Service Providers with the system.

·Produced test plans and test scripts for user acceptance, regression, and stress testing.

NeTrue Communications November 1997 to January 1999

·Test Engineer

Responsible for Network administration on the Windows NT network. Setting up and testing Internet telephony servers by installing the telephony hardware provided by Dialogic and Natural Micro Systems.

·Automated and manual testing the IP telephony servers for load and regression testing.

·Set up and maintained the source code control server using Visual SourceSafe.

LA County Department of Public Works July 1994 to November 1997

·Database Administrator

Responsible for developing and Managing Oracle and dBase IV/V Databases.

·Converted Road Project Schedule from a spreadsheet into a database which made it easier to update and search the road project schedule information.

·Created and designed database reports for the road project schedule.

Education

College: California State Polytechnic University, Pomona

Degree: Bachelor of Science in Business Administration

Major: Computer Information Systems Track: Telecommunications

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