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Customer Service North Carolina

Location:
Henderson, NC
Posted:
November 21, 2023

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Resume:

Kimberly Williams

*** ****** ******

Henderson NC, 27536

919-***-****

ad1cg5@r.postjobfree.com

Professional Summary

A highly motivated experienced distribution receiving manager with a strong background in warehouse operations and logistics. Recognized for delivering cost effective methods which allows one to stay within budget. I have excellent interpersonal, organizational, problem solving, and customer service skills, which improves customer satisfaction, and boost company morale while implementing company best practices. Professional Experience

Wal-Mart April 2018 - August 2023

Henderson, North Carolina

Distribution Area Manager

• Coordinate and manage all logistics for product deliveries

• Implement the business plan for area of responsibility by communicating goals and managing staffing and scheduling, assigning duties and coordinating workloads in order to achieve facility goals (e.g., production, quality, safety)

• Maintain quality and safety standards in area of responsibility by ensuring associates are trained on Logistics and company policies, standards and procedures; monitoring associate compliance to policies and procedures; distributing and maintaining procedures and supporting documentation

• Supervise and develop associates and leaders in area of responsibility by assigning duties and coordinating workloads, monitoring performance

Global Safety textile June 2016 – April 2018

Durham, North Carolina

Quality Inspector

• Structure the framework of system functionality utilizing our establishing quality standards for airbags ensuring the product inspected

by measurements enter data in computer label airbags for shipment

• Recommended any necessary adjustments and changes to production processes

• Inspecting and testing the airbags and equipment produced by Global Safety Textile

• Read and interpret blueprint, tooling prints, gage prints, specifications, and other quality documents pertaining to the manufacturing of products produced or purchased

• Removed, accepted, and or rejected finished products based on the inspection process AW June 2013 – June 2016

Durham, North Carolina

Quality Inspector

• Developed and maintained quality assurance processes that improved product quality and customer satisfaction by 100%

• Developed a comprehensive quality assurance program that ensured all deliverables met the highest standards of quality

• Implemented quality control measures to ensure product quality standards were met

• Used gadgets including micrometer screw to gauges to measure products

• Performed inspections at random to assess product quality Education

Vance Granville Community College

Henderson, North Carolina

General Educational Diploma – June 2003

Technical Skills

Microsoft Suite – Advanced * SAP * OSHA



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