Fawn Brock
Roseville, MN *****
*********@*****.***
Professional Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Personable Job Title with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and Type writing. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Skills
Verbal and Writing Communication
Customer Satisfaction
Peer Relationships
File and Database Management
Operations Support
Copying and Scanning
Microsoft Office
Pulling Requests
Telephone Etiquette
Hygiene Standards
Microsoft Applications
Call Transfers
Records Management Software
Update Records
Data Entry and 10-Key
Data Recording
Surface Work
Work History
February 2022 - September 2022
MHealth Fairview - Mpls
Schedule Coordinator
Interacted with customers by phone, email, or in-person to provide information.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Monitored office supplies and made arrangements for restocking of low-stock items.
Processed documents and materials to disseminate information to appropriate parties.
Managed calendars and scheduled appointments to maintain smooth flow of operations.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Utilized office management software to record and track customer information.
Purchased and maintained office supplies.
Supported staff on special assignments and ad hoc projects.
March 2004 - February 2022
MHealth Fairview - Mpls
Clerical Representative
Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
Collected, arranged, and input information into database system.
Gathered, organized and input information into digital database.
Helped meet changing demands by recommending improvements to business systems or procedures.
Education
December 2003
Century College White Bear Lake, MN
AA Medical Informatics