Bhupinder Sapra “Bobby”

ad1cdk@r.postjobfree.com

416-***-****

Summary Profile

5x Salesforce certified consultant with over twenty years of significant progressive experience as Technical Architect/Senior Developer in information technology.

I am a Technology and Innovation advocate, with a current focus on Salesforce.com (SFDC) development and Experience Cloud. Armed with strong Integration and Cloud computing backgrounds, in addition to effective communication skills, I have proven success in driving optimized and efficient business and technical solutions from inception to completion.

I have extensive experience with the Salesforce.com development life cycle, application design and integration patterns.

Experience in SFDC Development and implementation using APEX classes, APEX Triggers, Visual Force pages, LWC, Force.com IDE, SOSL and Configuration (Workflows, Validation, Roles, Process Builder, Profiles and permission Sets).

Proficient in dealing with functionalities related to Sales, Service, Higher Education and Financial Services Cloud.

Expertise in advanced APEX/Visualforce development, including high volume data processing, managed packages, community portals, SSO, Canvas applications and metadata API.

Experience working in Agile, Scrum and Waterfall Project management methodology.

Working with different aspects of Web Services (XML, WSDL, SOAP, REST) and wrote custom code to integrate multiple systems.

Experience in using declarative features like validation rules, workflows, approval process, dynamic approval process, sharing rules automation for satisfying complex business process automations.

Strong experience with source control tools Git, Github, BitBucket and GitLab.

Experience in Middleware Tools IBM Data Power, Informatica, Jitterbit and Mulesoft.

Experience along with onshore /offshore team using CMMI practice, service delivery model and adhering to SLA’s.

Certification ID: 21392127 Platform Developer 1 21365200 Salesforce Administrator. Trailhead id ad1cdk@r.postjobfree.com

TECHNICAL SKILLS:

SFDC Technologies

Apex Classes, SOQL, SOSL, Visual Force, Lightning pages (Pages, Component & Controllers), Triggers, Custom Objects, Web services, Validation Rules, Work Flows, Process Builder, Flow, Approval Process, Salesforce Lightning Design System and Lightning Components, Aura Frameworks.

Languages

APEX, Javascript, C, Java, Apex, Peoplecode, HTML, CSS, Python

PeopleSoft

Peoplecode, Integration Broker, Component Interface, File Layout, PeopleSoft Fluids, Application Engine

Databases

Oracle/Db2/SQl Server, IBM Db2, Oracle/SQL Server/DB2 database tuning, stored procedures.

Web Services

SOAP, WSDL, XML, JSON, REST, HTML, Java Script

Source Control

Phire, Github, GitLab, BitBucket

Coastal Cloud, Florida, US Salesforce Team Lead and Technical Architect Apr 2022- current

Worked on multiple Salesforce Higher Education, Sales Cloud, Service Cloud implementation for multiple clients like American National University, TheCB Texas Education Board, Liaison International Group and Buyer’s Edge Platform

Worked as Team Lead and Technical Architect on these projects.

Worked on Integration of Salesforce with systems on Microsoft Azure Cloud and Google Cloud Platform.

Acted as an expert in Salesforce configuration and involved in analysis, design and implementation of Salesforce.

TD Bank, Toronto, Salesforce Consultant Feb 2021- Mar-2022

Worked on designing a Flow based multiple screen application to collect client wealth goals and client investment profiles using experience cloud and Salesforce Financial services cloud.

Worked on designing Security for five thousand Advisor working in different branches and locations across North America.

Worked on Delivery of Annual Client Review and Charting Note Functionality for TD wealth division.

Worked on Salesforce Lightning Web components for building custom web components used for capturing client other details by Advisors at TD Wealth division.

Involved in creating custom Apex classes that will be used as API’s for external systems. These API’s are used for loading data from external systems of different business unit within TD Bank.

Worked on moving code from Process Builders and flows to Apex for Bulk Load processing to avoid governor limits issue within Salesforce.

Worked on flows and Process Builders to automate processes and created batch apex class for Record Sharing in Salesforce

Involved in analysis of business requirements to create solution design and then develop solution using Salesforce Tools.

Assist Financial Services cloud team with developing prototype demonstrations, as well as managing and completing system configurations and setting up users.

SFDC development implementation and integration using Apex programming, Lightning, SFDC configuration and Web services (REST/SOAP/JSON).

York University, Toronto, Integration Consultant Aug-2020 - Jan2021

Perform research and analysis to identify technical requirements of integrating their enterprise system with their new CRM System.

Analyze the existing systems and highlight areas of improvement and gaps in their system.

Involved in choosing middleware software for integrating their Enterprise systems with new CRM system.

Seneca College, Toronto, Salesforce Consultant Jan 2019- May-2020

Involved in system planning and integration with the various system including Eloqua PeopleSoft and Salesforce ensuring needs of all participating stakeholders are being met and addressed.

Implemented security and sharing rules at Object, Field and Record levels for different users.

Designed, developed and deployed custom objects, Page layouts, Custom tabs, Components, Apex classes & Triggers to suit to the needs of the application.

Created Workflows for automated lead routing and lead escalation.

Involved in migrating data into Salesforce application using Apex Data Loader through CSV files.

Involved in creating complex apps and components using LWC.

Researched implementing Einstein Analytics for reporting purposes.

OMERS Inc, Toronto, System Integration Specialist Apr-2015- Jan 2019

Conducted gap analysis of system functionality and target requirements in design review sessions with the Architects across Salesforce Service Cloud and PeopleSoft Pension Administration.

Perform detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC) and Integrated PeopleSoft and other systems with Salesforce.

Develop solution using Canvas in Salesforce to Integrate PeopleSoft and Salesforce with Salesforce as UI and PeopleSoft as Back end.

Involved in development of Web Service callouts from PeopleSoft to Salesforce and developed apex classes to be used as API by multiple systems within OMERS.

Configured Custom Objects, Custom Fields, Formula Fields, Page Layouts, Record Type, Custom Tabs and Components to suit to the need of the applications.

Used force.com developer toolkit including visual force pages, apex classes, apex controllers and apex triggers to develop custom business logic.

Worked with Standard Salesforce features like Objects, Workflows, Record Types, Page layouts,

Workflow Rules, Case Assignment Rules and validation rules.

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Seneca College, Toronto, IT Consultant Jan-2013- Mar-2015

Worked on migration of PeopleSoft CRM Legacy system into Salesforce sales and Service cloud.

Implemented the Salesforce.com applications using Agile SCRUM Methodology that involves the iterative development methodology.

Interact with individuals from the business and IT teams to capture and refine the requirements for the project, document solution design, and provide project management support as necessary.

Responsible for developing complex custom business automation processes.

Involved in development of Time-based Workflow Rules, Triggers, Validation Rules, and other customizations within Salesforce.com.

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SapraSoft Tech Inc (Multiple Clients) Jan-2008 to Dec-2012

Worked for multiple Clients Virgin Mobile, Cap Gemini, 407 ETR & Region of Peel on Systems Integration and custom application Development as well as implementation of PeopleSoft HR and CRM.

Collaborate with a team of analysts, programmers, and users throughout all phases of the lifecycle, including requirements definition, analysis, solution design, configuration, development, testing, implementation, and ongoing production support and maintenance.

Implement high quality, scalable and extendable solutions using PeopleSoft Application Designer and other applications while adhering to established best practices.

Assist in the maintenance and support of PeopleSoft CRM Solutions including monitoring, troubleshooting, and performance analysis in different environments.

Meet frequently with client to gather requirements, identify current business process challenges, and determine gaps with the delivered applications.

Provide technical and application expertise in the assessment and resolution of operational system incidents and technical issues.

Bank of Montreal, Toronto, Technical Lead Jan-2004 to Dec 2007

Responsibilities included working as technical lead on different projects at corporate services department of Bank of Montreal.

Worked on ETL Design for Loading Data from 27 different sources into PeopleSoft EPM ODS for Profitability reporting.

Make ensure that the project documentation for this project followed CMMI Level 3 IT best practices.

Involved in creating High level system design document documents from High level requirements documents for other projects.

Liaise with business users, developers, and QA team to investigate and resolve issues.

Coordinated with various teams such as Business Requirements, Methodologies, Hierarchies, Funds Transfer Pricing (FTP), Allocations (Cost, Capital, Other), ETL Analyst (Business Intelligence), ETL during implementation of project INSIGHT.

Worked on a project upgrading PeopleSoft EPM from v8.3 to v8.9 on Db2 database.

Developed technical standards and procedure guidelines related to coding, configuration

management, change management, object migration and environment maintenance.

Provided Training and Leadership while transitioning Maintenance and support of Insight project to IBM Global services. India.

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