Customer Service Career Change
Resume:
Liza Rogers
Multiskilled, quick-learning restaurant pro aspiring for career change.
Elizabeth Rogers
Hinkson Ave
Columbia, MO
**********@*****.***
EXPERIENCE
Natural Grocers Columbia, MO - Dairy/Frozen Asst. Manager
July 2023 - Current
G.M.: Tony Thebeau
Phone: 573-***-****
Top priorities consist of placing dairy and frozen orders, putting away trucks, assisting customers and filling holes on shelves. Refining new skills in deep facing, placing orders, assisting with returns, new computer programs and learning about vitamins and supplements. Some everyday tasks include cleaning, marking down items, pulling and donating expired items, working register and training.
Pasta La Fata Columbia, MO - Kitchen Manager
September, 2020 - March, 2023
GM: Mokihana Prevo
Phone: 573-***-****
Supervised 17 staff, designed and executed daily prep lists, skilled communication with customers, developed menus and built a dedicated customer base. Demonstrated skill and competency through consistent job responsibility progression from prep cook, line cook to kitchen manager. Helped the owner build the business up from pop ups to brick and mortar.
44 Stone Public House (Closed) Columbia, MO - Saute Lead
June, 2018 - August, 2020
Chef: Levi Grantham
Phone: 573-***-****
Saute lead, shift lead, supervising and directing 12 staff and collaboration between kitchen and customer service staff, advanced food preparation, detailed cleaning and sanitation, large scale food production. Consistently excelled in a fast pace environment, strong multi tasking skills and time management.
Barred Owl Butcher & Table Columbia, MO - Pastry Chef & Line Cook
October, 2016 - July, 2018
Chefs: Ben Parks and Josh Smith
Phone: 573-***-****
Dessert, baking, pastry, butchery, advanced sanitation and cleaning, advanced knife skills, prepping in mise, menu creation. Effective communication and task management between multiple departments.
Shakespeare’s Pizza Columbia, MO - Voice of Shakespeare’s
May, 2012 - May, 2017
GM: Tobias Epstein
Phone: 573-***-****
High volume food preparation, inventory support, knife techniques, baking, cleaning and sanitation, POS system use. Efficient, fast paced customer service, collaboration, multitasking, staff training and supervision.
REFERENCES
Brent Maness - Manager, Ozark Mnt. Biscuit Co.
Phone: 573-***-****
Ashley Cameron - Coworker, 44 Stone Public House
Phone: 573-***-****
Ted Chinchosi - Coworker, Ozark Mnt. Biscuit Co.
Phone: 573-***-****
EDUCATION
Kirksville Senior High - Kirksville, MO
Graduated May, 2010
SKILLS
Phone Etiquette
Leadership
Problem Solving
Multitasking
Microsoft Programs
Google Docs
POS Systems
Inventory & Ordering
Customer Service
Efficiency Minded
Organized
Fast Learner
Observant
Attention to Detail
Strong Communicator
Time Management
Skilled in fast pace and high pressure work
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