Property Manager Operating Expenses
Resume:
DeNeva Aho
Minneapolis, MN *****
*********@*****.***
To continue a satisfying and rewarding career that is utilizing my professional and personal skills to enhance the life and well-being of myself and family. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Senior Property Manager
BestPenn Management LLC - Saint Paul, MN
May 2023 to Present
Manage a staff caretakers maintenace and deal with vendors. Contact vendors. Review payables for payment. Showings. Phone inquiries. Move ins move outs. Investigate complaints, disturbances and violations and resolve problems following management rules and regulations Review rents to ensure that they are in line with rental markets. Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses. Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance. Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties. Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability. Direct and coordinate the activities of staff Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations. Solicit and analyze bids from contractors for repairs, renovations, and maintenance. Prepare and administer contracts for provision of property services such as cleaning, maintenance, and security services.
Direct Support Professional (DSP)
Trillium Services Inc. - Duluth, MN
January 2023 to May 2023
Provide services to adults in an assisted living home with daily functions. Transport to Dr's appointments, recreation activities, family events. Medication administration.
Stay for weekend coverage.
Property Manager
Encompass Real Estate Investment Services - Duluth, MN July 2020 to May 2023
November to May 2023
AppFolio experience
managed 6 apartment complexes and supervised a staff of 4-6 in Duluth with 200 units all market rate units. Market vacant space to prospective tenants through leasing agents, advertising, or other methods. Meetwith prospective tenants to show properties, explain terms of occupancy, and provide information about local areas. Determine and certify the eligibility of prospective tenants, following government regulations.
Investigate complaints, disturbances and violations and resolve problems following management rules and regulations Review rents to ensure that they are in line with rental markets. Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses. Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance. Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties. Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability. Direct and coordinate the activities of staff Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations. Solicit and analyze bids from contractors for repairs, renovations, and maintenance. Prepare and administer contracts for provision of property services such as cleaning, maintenance, and security services.
Property Manager
Lloyd Management - Virginia, MN
October 2018 to June 2020
Market vacant space to prospective tenants through leasing agents, advertising, or other methods. Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas. Determine and certify the eligibility of prospective tenants, following government regulations.
Investigate complaints, disturbances and violations and resolve problems following management rules and regulations Review rents to ensure that they are in line with rental markets. Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses. Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance. Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties. Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability. Direct and coordinate the activities of staff Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations. Solicit and analyze bids from contractors for repairs, renovations, and maintenance. Prepare and administer contracts for provision of property services such as cleaning, maintenance, and security services.
Property Manager
Park Place Apartments - Hibbing, MN
July 2015 to June 2018
Market vacant space to prospective tenants through leasing agents, advertising, or other methods. Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas. Determine and certify the eligibility of prospective tenants, following government regulations.
Investigate complaints, disturbances and violations and resolve problems following management rules and regulations Review rents to ensure that they are in line with rental markets. Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses. Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance. Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties. Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability. Direct and coordinate the activities of staff Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations. Solicit and analyze bids from contractors for repairs, renovations, and maintenance. Prepare and administer contracts for provision of property services such as cleaning, maintenance, and security services.
Homemaker and Mother
Family care - Chisholm, MN
September 2013 to July 2015
Took time from work. Tended to my children and the care of my elderly grandma. Property Manager
Raintree West Apartments & Townhomes/Parkvilla Apartments - Mountain Iron, MN July 2009 to September 2013
managed 2 apartment properties for a total of 198 units and supervised a staff of 6. Property is a mix of Section 8 and market rate units. Daily tasks including answering phones, responding to voice mails. Checking and responding to emails. Filling out forms and verifications for section 8, HUD. Preparing move in paperwork for new residents, move out paperwork for tenants moving. Handled daily customer service issues complaints etc. Dealt as a liaison between staff and upper management. Handled and processed rent collections. Processed invoices for accounting. Also conducted property inspections twice a year. Processed paperwork for evictions. Rent roll.
Education
Associate Degree in Business Administration
Colorado Technical University - Remote
August 2007 to December 2007
Dental Assistant Degree in Dental Assisting
Lakeland Medical and Dental Academy - Crystal, MN
September 2002 to 2004
Skills
• Property Management
• Yardi
• LIHTC
• Fair Housing regulations
• Customer service
• Interviewing
• Dental assisting
• Section 8
• Management
• Project management
• OneSite
• Property leasing
• Leadership
• Windows
• Data entry
• Typing
• Hotel experience
• Communication skills
• Sales
• Account management
• Guest services
• Hospitality
• Microsoft Excel
• Microsoft Office
• Microsoft Word
• Office Management
• Budgeting
Certifications and Licenses
driver's license
CPR Certification
February 2023 to February 2026
First Aid Certification
February 2023 to February 2026
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