Team Member Customer Service

KAYLAH BULLOCK

Kew Gardens, NY ***** 929-***-**** *****************@*****.***

High School Diploma: 06/2022 Urban Assembly of Music And Arts - Brooklyn, NY Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Highly efficient team member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Team Member, 09/2022 - 02/2023

McDonald's Restaurant – Queens, NY

Kept work areas clean, organized, and safe to promote efficiency and team safety. Contributed to team success by completing jobs quickly and accurately. Learned all required tasks quickly to maximize performance. Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Worked well with teammates and accepted coaching from management team. Provided excellent customer service by greeting customers and meeting quality expectations. Collaborated with team members to complete orders. Worked front counter, drive-thru and other areas.

Took orders, prepared meals, and collected payments. Kept food preparation area, equipment, and utensils clean and sanitary. Operated register to process payments and collect cash payment for order totals. Used proper techniques to prepare food and ingredients. Checked and restocked utensils and condiments in appropriate locations for guests. Cleared trays and removed trash from tables before sanitizing surfaces. Supported great dining and meal experiences for guests. EDUCATION

PROFESSIONAL SUMMARY

Willingness to Learn

Food Preparation Techniques

Teamwork

Customer Service

Communication

SKILLS

WORK HISTORY

Sports Coordinator, 07/2022 - 08/2022

Summer Youth Employment Program – Brooklyn, NY

Taught individual and group lessons for basketball sport to athletes between youths and older adults. Recruited and trained staff members to provide exceptional coaching and services. Performed inventories on sports equipment and ordered more or made repairs. Built trust with athletes and coaching staff by being courteous, respectful, responsible and professional at all times.

Participated in community events to promote services and engage with public. Assessed community needs and identified resources for social and community service programs. Planned seasonal camps for students between 8-10 and 12-15 years old.

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