Project Manager Scrum Master

Anita Ramdasi

Product Owner(POPM) Scrum Master (CSM ®) Release and Project Manager (ITIL ® Foundation)

+1-914-***-**** *******.*******@*****.***

Summary

Versatile and adept Project Manager with 17+ years' demonstrated success in leading IT project transition & delivery management. 5+ years of experience in USA as client Project Manager handling vendors and offshore teams. Global experience in managing varied projects like upgrade, application support, production support, application development, data migration as well as release management.

Product Owner experience maximizing product value by defining stories and prioritizing the team backlog to deliver useable product as per business priorities. Owned product roadmap and mapped features to epic. Ensured delivery of usable product by identifying and mitigating engineering roadblocks and liaising with IT and business users.

Work History

Senior Consultant (Aug-2021 to June-2023)

Atos, Pune, India

Worked as Scrum Master and Project Manager for development of front-end application. For Project is divided in 7 Scrum Teams and I am managing 3 of them. Work includes

•Drive Sprint Planning, DSU, Retro, help PO with Backlog.

•End to end planning of tasks, activities and Communication, Stakeholder, Process Improvement and Escalation management

•Stakeholder Identification and management.

Owned Product Roadmap for redevelopment of new application for one of the Scrum Team. Handled responsibilities as a PO includes:

•Implemented initial product roadmap for new application.

•Executed Agile ideation plan; collecting and implementing feature suggestions from 10+ engineers and senior staff.

•Work closely with product management and senior management in order to create a product that fits the company portfolio.

•Scope, timelines, dependencies, risk and issues management.

Web and Mobile application were ADA and CVAA compliant application. It followed WCAG standards and ARIA best practices. Application was designed to support

1.Color blindness (avoidance of color Red and Green)

2.Visually Impairment (option for audio).

3.Hearing Disability (Had videos with Sign Language).

4. Parkinson's disease (Had Voice Recognition).

Project Manager (Jun-2017 to Mar-2020)

Personal Contractor at QBE, Sun Prairie, Wisconsin

Worked as PO on Web Method Upgrade from lower versions (6.5,7.1 and 8.2) to 10.3 for 88 interfaces in sprints. Worked Closely on this agile project that included upgrade, functional testing, UAT, performance testing and tracking all stages in jira.

Responsibilities include:

•Created User stories to decide on priority of interfaces as per business user's requirements.

•Frequent refinement of priorities on the basis of ever-changing requirements and business needs.

•Set product goals in consultation with development, testing and all stakeholders.

•Achieved 87% of all product-feature deadlines over a year period.

Also worked as Project Manager on various projects like data migration, AM-AME support and decommission of 2 applications.

Responsibilities include:

•End to end planning of tasks, activities and Communication, Stakeholder, Release Process Management.

•Scope management for release which includes priority management with stakeholders and communication for the same.

•Process Improvement and Escalation management

•Stakeholder Identification and management

•Scope, timelines, dependencies, risk and issues management.

Project Manager (Sept-2014 to Oct-2016)

Infosys Technologies Ltd, New York City, New York

Managed Production and Application Support. Also supported Release Management. I was the escalation point of contact for the America Region.

Responsibilities included:

•Incident and Problem Management.

•Effort, time and SLA tracking. Risk Management

•Support to Release and Validation process and Release Communication.

Project Manager (Dec-2007 to Aug-2014)

Infosys Technologies Ltd, Pune, India

I joined as a System Engineer in 2007 and progressed to Project Manager in 2013. During this period, I worked on various projects like Data migration, Production support, Application Support, Implementation and Enhancement projects.

As a Project Manager, I was responsible for Task and Schedule planning, Time and effort tracking, Risk, Communication, Training etc management. I was also responsible for shift planning for application support project. During this period, I worked for different clients like Pfizer, Reckitt Benkizer, Cummins, Harley Davidson etc.

Assistant System Engineer (Nov-2003 to Dec-2007)

Tata Consultancy Services Ltd., Pune, India

Here I worked as a technical team member on Tandem Platform for HP(Enhancement project) and worked for Honeywell (application support) on Siebel.

Responsibilities included:

•Executing all assigned technical tasks.

•Working on SLAs and all validation process for a fix.

•Working on reports and documentation

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