Amanda Tijerina

***** *********** ***** ***. **** Austin, Texas 78728

Cell 512-***-**** Home 512-***-****

ad1c18@r.postjobfree.com

Career Objective

Seeking an entry level position where my discipline, outgoing personality, and willingness to learn will be an asset to others in the customer service field.

Summary of Qualifications

Military foreign and domestic security background with clearances.

Motivated self-starter with strong attention to detail.

Common sense approach to sizing-up situations and human motives.

Ability to adapt to rapidly changing circumstances and procedures.

Skilled in developing alternative courses of action to achieve desired outcomes.

Proficient in Word, Excel, Access and Power Point.

Professional Experience

Apr 2010-

Oct 2007 – Mar 2010

Apr 2007 – Sep 2007

Austin State Hospital, PNA II- Austin, Texas

Performs rounds throughout the shift to ensure patient safety. Completes paperwork for oncoming shift and complies with safety standards for the state of Texas.

Rusk State Hospital, Rehab Therapy Tech II – Rusk, Texas

Perform rounds twice daily to specific units to encourage patient participation in classroom activities. Assist fellow staff in activities on and off the grounds.

Alliance Data Services, Skip Tracer - Jacksonville, Texas

Conducted searches for valid contact numbers for customers and assisted with payment arrangements on past-due accounts.

Feb 2007 – Apr 2007

Adecco, Skip Tracer - Jacksonville, Texas

Unpacked clothing, placed clothing on hangers for display, and performed end-of-day merchandise count.

Oct 2006 – Feb 2007

Dallas Morning News, Independent Sub-Contractor - Rusk, Texas

Coordinated home and rack delivery of the Dallas Morning News, maintained accountability for newspapers sold and returned, and encouraged sales through exceptional customer service activities.

Jan 2007 – Feb 2007

Spherion, Assembler - Jacksonville, Texas

Operated mold-injection machinery, verified quality of product produced, and maintained an acceptable rate of production.

Education

National Honor Society

Phi Theta Kappa

Ashford University- San Diego, California (Online)

Education Level: Bachelors

Major: Journalism and Mass Communications

Austin Community College- Austin, Texas

Education Level: Completed

Major: Communications

Jacksonville Baptist College - Jacksonville, Texas

Education Level: 1 year college

Rusk High School - Rusk, Texas

Education Level: Diploma Graduated: Yes

2002 – 2006

United States Air Force

Maintained domestic and foreign security measures. Conducted security checks of both civilian and military personnel. Inspected and confirmed security of civilian and military vehicles. Trained in Anti-Terrorism and Self-Aid. Promoted security for off-duty events such as Toys for Tots, DARE, and food drives. Completed security logs as required.

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