Customer Service Experience

Arian Oshiokpekhai

682-***-****

********@*****.***

Work Experience

(Sales) FW Promo (Julv 2022 - January 2023) Haltom, Texas

Worked with vendors and customers to get everything handled in a timely manner.

Kept good communication and provided constant updates to customers to provide satisfaction.

Used an inventory system through Google documents.

Assisted with making barcodes on adobe illustrator and made

sheets from scratch for customers who needed it.

Helped create websites for customers to get custom orders.

Worked with HR to help find better procedures to improve effectiveness and quality.

Discussed rules and regulation with HR and how to improve upon them.

(Driver) Uber (Julv 2019 - Now)

Communicated with customers and ensured they got to their

destination safely, ensuring them a great customer experience.

Maintained a clean vehicle and kept up with proper maintenance

and provided excellent customer service.

Loaded and unloaded vehicles, identified shortest and safest route

and demonstrated the ability to stay calm in stressful situations.

Achieved and maintained a 5-star rider rating.

Skills

Powerpoint proficient

Excel proficient

Driving skills

Customer service skills

Team building

Multitasking

Data management

Compliance

Conflict resolution

Education

L.D. Bell High School (graduated 2018)

Tarrant County College (working on degree)

GRCP certified (Governance, Risk & Compliance Professional)

GRCA (in progress) (Governance, Risk & Compliance Audit)

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