JACKSON K.

JxnGraphix.com ad1bvw@r.postjobfree.com 832-***-****

Quality-driven designer with nine years of experience in human-centered design, prototyping, design systems and multi-disciplinary collaboration. Skilled at using data insights to inform design decisions and influence the product roadmap. Strong design executor and self-starter with a passion for simplifying complex problems. CORE COMPETENCIES

● Wireframing

● Prototyping

● UX Research

● Usability Testing

● User Personas

● User Flows

● Product Strategy

● Data Visualization

● Design Systems

● Component Customization

● Interaction Design

● Visual Design

● Graphic Design

● Typography & Layout

● Information Architecture

● Agile Methodology

● HTML, CSS, JS, PHP,

MySQL

TECHNICAL SKILLS

PROTOTYPING

Figma, Adobe XD, Sketch,

InVision, Zeplin, Axure

SOFTWARE

Photoshop, Illustrator, Azure

DevOps, Jira, iOS, Windows

CRM & CMS

Salesforce, SharePoint,

WordPress and Joomla

EDUCATION

DEVRY UNIVERSITY

Bachelor of Science,

Technical Management

EXPERIENCE

PRODUCT DESIGNER MICROSOFT

10/2021 – 03/2023 REMOTE

● Increased feature adoption by 64% through design audits and UX enhancements

● Identified areas of opportunity and collaborated with product management and engineering to drive improvements to product development process

● Utilized qualitative and quantitative data to influence design decisions and provide solutions LEAD PRODUCT DESIGNER BP

03/2021 – 12/2022 REMOTE

● Spearheaded user-centered design process, development and management of three apps

● Slashed ticket submissions by 70% and decreased time spent completing assessments by 15%

● Instructed developers on design system usage and implementing customizations to strengthen development process and provide cohesive user experiences across applications PRODUCT DESIGNER ANGIE’S LIST

09/2020 – 12/2020 REMOTE

● Improved workflows, added new product offerings and enhanced features for B2B and B2B2C web applications and native mobile apps

● Collaborated with design, product managers, business analyst and engineers to instill design-thinking and innovation across the organization

● Created concepts, wireframes and prototypes to provide elegant, customer-focused experiences LEAD PRODUCT DESIGNER PHILLIPS 66

04/2019 – 06/2020 HOUSTON, TX

● Drove end-to-end product design by launching the first enterprise-wide digital portal for internal users and external customers on desktop and mobile devices

● Interviewed 68 internal and 51 external users that led to administering weekly user testing, workshops, feedback sessions and communicating key findings to stakeholders

● Designed and managed the internal design system and component pattern library UI DESIGNER CHEVRON

07/2017 – 06/2019 HOUSTON, TX

● Provided visual design for computer-based training applications, animations and digital tools

● Designed UI concepts, wireframes and prototypes for internal Human Resources website

● Updated brand standards and layouts to support the consolidation of 45 separate websites WEB DESIGNER / DEVELOPER BRAY INTERNATIONAL, INC.

05/2014 – 07/2017 HOUSTON, TX

Delivered consistent, polished and balanced layouts through typography, color and visual hierarchy for web and mobile devices with the use of visual design, interaction design, development and testing for subsidiary websites, applications and components.

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