Personal Details:
Full Name: Tobias G. Jack
Nationality: Tanzanian
Marital status: Married
Languages: Fluent in English, Fluent in Swahili
Contacts: Mobile: South Africa +27-716-******
Mobile: Tanzania +255-***-******
Email: ad1bvr@r.postjobfree.com
1. Summary Profile
Visionary, innovative and ambitions leader With Wide experiences on setup and implementation of strategies focusing on business growth and profit through the best of people, process and tools.
Over 24 years of experience in ICT industries, working with various multinational companies such as Networks Operators (Fixed and mobile Broadband),
Vendors and Telecom Services in various phases such as:-
Start-up (Green Fields) with key focus on time to Market,
Project management which achieves cost effective and quality delivery
Operational Management which Ensure best network quality, services and Costs effective Operations.
Manage services / outsourced Operations to enable Operators to focus on other key areas while meeting network quality and operation costs through vendor Managed services model.
Team establishment and strong leadership which creates coherent, motivated and winning team.
Provides overall leadership as CEO in delivering budgeted Revenues, P&L and EBIDTA
17+ years of senior managerial and leadership experience working with Dynamic teams in a global and multi culture environment. 2. Core Skill Reference
Board Of Director
Active Non Executive Board of director at TNM Malawi (Telecom, Mobile and Fintech operator)
Provide oversight to the Executives on all strategic matters not limited to:-
o Corporate governance of the company
o Business planning
o Financial and Procurements
o Technology trends and applications.
Country Managing Director (CMD)
over all leadership and Management of Camusat Tanzania, as part of Camusat Group with over 172 Employees,
Responsible for the deliverance of Budgeted Revenues, P&L and EBIDTA of the company
Ensure compliance of all local regulations in Tanzania
Manage all key stakeholders (Group, Shareholders, Clients, Government, supplier and Employees)
Focus on the growth of 5 major Business portfolio for Camusat Group (E- Power, Manage services, Constructions, Installations and Fiber Optics)
Group Chief Operational Officer (COO)
Operational leadership and Management of Africa Power Machinery Group with over 100 Employees
Responsible for all Operations issues.
Ensure compliance of all local regulations in Tanzania and South Africa.
Manage all key stakeholders (Group, Shareholders, Clients, Government, supplier and Employees)
Focus on the growth of major Business portfolio for APM Group: Managed Services, Tower strengthening and maintenance, Infra and capital Projects.
Chief Technical & Information Officer: (CT&IO)
Setup and Management of entire networks Operations ( Millicom –Tigo Tanzania, MTN Rwanda, Orascom /VimpelCom Zimbabwe, Vodafone Zambia )
Setup and Management of entire Information Technology Operations
(Millicom Tanzania and Vodafone Zambia
Manage Services Dimension and transformation
Dimension and Proposals for Various manage services deals in Ericsson RSSA
MS organization and transformation in Ericsson RSSA.
Management of both active and passive networks.
Management of 2G,3G, LTE and WIFI networks .
Provide overall leadership on Management of Helios Tower Tanzania southern zones networks of over 860 Sites via Camusat Tanzania as Country Managing Director.
Provide Leadership on passive maintenance of Minara Towers in Southern, Central and Coast Zones for over 690 Sites with APM Tanzania as Chief Operating Officer. (COO)
Implement OCAT, Operation efficiency Improvements and Cost reduction measures on Passive Managed services with Helios Tower Tanzania, Nokia Tanzania and Minara Tower Tanzania.
Field services Operations:
Setup and transformations of Field Services Organizations.
Operational support to achieve desired Skills, tools and efficiencies.
Performance and improvement programs,
3PP management process and methodologies.
Project Managements:
Startup Green Field Project Management from site acquisition, civil Works, RAN, Data center, Transmission system (micro wave and Fiber networks)
Contract Fulfilment Roles ( CFR) within Project management.
Network audits/dual diligence projects
Supplemental Skills:
Leadership/communication skills
Human resources management
Operations expert
Strategic objective execution
Process improvement
Planning and budgeting expert
Multi-vendor experience with Ericsson, NSN, Huawei, ZTE on (2G, 3G, LTE and WIFI)
Multi culture and virtual leadership skill
Field operation dimension and costing
Program management
3. Core Accomplishments & Experience
Transformation and turnaround of APM telecoms in terms of process, people and performance from Small to Large reliable Passive managed service partners for SBA/Minara Tanzania tower company.
Quality and process improvements for APM Telecoms and Camusat Tanzania through ISO 9001, ISO 14001, ISO 45001 standards.
Project management and Greenfield network rollout: o Managed Millicom Tanzania (Tigo) roll out from inception to large scale operator in Tanzania.
o Managed MTN Uganda and MTN Rwanda civil and RF roll out under Ericsson contract.
o Greenfield network roll out project for the new operator in Burundi (Lacell) under Ericsson.
o Manage Telecel Zimbabwe 2010 and 2011 2G/3G network rollout.
o Greenfield startup for Vodafone Zambia LTE/WIFI/VOLTE network from the inception to become a national operator in Data and readiness for Voice over LTE (VOLTE) and Voice over WIFI (VOWIFI).
o Camusat Tanzania Successful Installation and commission of strategic radar project for TCCIA in six major airports in Tanzania under Thales France.
o Camusat Tanzania a Sore EPC project for Zuku on FTTX fiber project in Tanzania and after sales support provider. o Camusat Tanzania, Passive Managed service partner for Helios Tower Tanzania towerco’s for over 860 sites in Southern Tanzania with 99.99% PUT .
o APM telecoms, Passive managed service partner for Minara Tower Tanzania towerco’s for over 730 sites in South and coast of Tanzania.
Technical budget, expansion planning and presentations. o Budget approvals for Tigo Tanzania expansion for over 7 years as a CTO.
o Board approvals for MTN Rwanda network to support the 100% subscriber growth as a CTO.
o As a CFR (customer Fulfillment responsible) Support service sales for Ericsson new business Account on Eastern Regions for new Bid and tenders
o Achieved more than 150% network growth in terms of network size and more than 500% customer base within a year for Telecel Zimbabwe.
o Won 2010 frosts & Sullivan award for market penetration leadership in Southern Africa Development (SADC) with Telecel Zimbabwe.
o Growth of Vodafone Zambia network to become largest data volume carrier in Zambia within 6 months of inception. o Overall Camusat Tanzania yearly Budget for 2019 and 2021.
Leadership and team player on multi-culture international organization. Teams consisting of different Nationals ie Tigo Tanzania, Ericsson Uganda, Ericsson Kenya, MTN Rwanda, Telecel Zimbabwe., Ericsson RSSA, Vodafone Zambia, Camusat Tanzania, APM Group.
Coaching and succession plan, managed to groom Three CTOs under my direct teams.
Establishment and transformation of Field services Organization
(FSO’s) across Different Ericsson operations in RSSA-Ghana, Nigeria, Burkina Faso, Niger, DRC South Africa,Cameroon
Innovative and performance improvement programs for Field Services across the region including FSO Academy for Ericsson RSSA in Nigeria, New Field tools ad dashboards for MS operations.
Pre-sales support on field operation dimensioning in number of managed services deals for Ericsson RSSA.
Quick to Market: Launch of Vodafone Zambia LTE/WIFI world class network within six months from the Greenfield inception.
.
4. Professional/Employment Highlights:
APM Telecoms, Group Chief Operating Officer in Tanzania- March 2022 to Date
Operational Leadership of Africa Power Machinery Telecoms business in Tanzania and South Africa
Responsible for Passive Managed services for Nokia/Minara Tower Tanzania
Responsible for Infra and Capital Projects for Minara Tower Tanzania
Oversee Capital Projects for Helios Towers Tanzania;
Responsible for Passive managed services for TowerCo Africa TOA- Tanzania
CAMUSAT Tanzania LTD, Country Managing Director -
Jan 2019 to Aug 21
Overall Leadership and Management of Telecoms Services International Company
Responsible for Revenues, P&L, EBIDTA and growth of the company.
Manage Zuku FTTH end to end Fiber projects, from Design, Survey, Supply, construction, Installation and maintenance
Manage end to end Simba net fiber projects on construction, installation and maintenance.
Manage TCCA/Thales Radar construction projects for major airports in
Tanzania
Manage Helios Towers Southern Zone networks, over 860 Sites
Management of HSE matters for the company according to OSHA and Helios Tower.
Responsible for the Country Budgets implementation for 2019and 2021
.
Vodafone Zambia, Chief Technology and Information Officer - Jan 2016 to April 2018
Setup Greenfield operation for LTE/WIFI network in Zambia
Initial Data Designs and planning’s
Network setup and rollouts
Recruitment and setup both network and IT teams with key resources.
Process and procedures for both network and IT operations
Budgets forecast and preparations,
Cost and quality controls.
Overall leadership and Management of Network and Information Technology of the company.
Ericsson Sub Sahara Africa, Field Operation Readiness Manager - 2012 to Dec 2015
Support of Field services organizations formation in Sub Sahara Africa from the scratch.
Support transformation of Field Services Organizations (FSO) on managed services field operation in Africa ( DRC, Ghana, Burkina, Niger, Ivory coast, Gabon, Siera Leone, Nigeria, South Africa)
Support the newly formed organizations to achieve the operation excellence and cost efficiencies
Support the FSO Opcos to achieve compliances and competence developments
Direct support the transformation and formation of MS MTN Nigeria
Support Pre-sales on field operation MS RFQ for Orange Cameroon, MTN SA, Vodacom SA, MTN Nigeria.
Operational cost and efficiencies improvement programs for field operations Opcos in Sub Sahara Africa.
Telecel Zimbabwe /Orascom/Vimpelcom group:
Chief Technical officer - Sept 2009 to Oct 2011
Accountable for all technology issues including customer satisfaction.
Built strategic alliances with other departments that resulted in high quality of network, subscribers and revenues growth
Defined 5 year’s strategy and business plan for the network growth
Generated new business through introduction of 3G data network and launch of various value added services.
Initiated number of operation action plans that improved network availability and quality hence increase in customer satisfaction.
Strengthened Company’s business by leading implementation of network rollout which resulted in network expansion of over 150% in 2010
Member of Executive Management Team
Managed team of over 65 professional’s Technical team Ericsson Kenya/Tanzania AB, Senior Project Manager – April 2007 to Sept 2009
Strengthened Company’s business by leading implementation of Lacell (smart) Burundi green field project
Achieve planned profit for the new business account for the project
Managed team of project managers, engineers and other resources from Ericsson involved in the project
Through excellent relationship with the customer, won more business for the company with the customer
MTN Rwanda, Chief Technical Officer:-
Oct 2007 to April 2008
Accountable for network operations
Strengthened company's business by leading implementation of new MSC, BSC and rollout of new BTS (for capacity and coverage) under Ericsson
Optimize technical organization structure and introduced de-centralization of resources to improve efficiency.
Design, plan and budget approval for network expansion in terms of capacity and coverage for 2008/9
3G trial with ZTE and Huawei
MIC Tanzania (Tigo ), Chief Technical Officer:-
January 1999 to Feb 2007
Plan, design and implementation of new GSM system alongside TACS Analog system for Millicom Tanzania
Manage extensive satellite transmission system to support both analog and GSM network
Accountable for all network operation including customer satisfaction
Managed team of over 50 technical professionals
Member of Executive Management Team
Strengthened company's business by leading implementation of > New Transmission backbone across the country > Rollout of new base stations across the country > Growing the company from small to medium size with country coverage > Introducing IN system from service node and loop back systems
Successfully Managed Number Planned change from 081 xxx xxx to 071Y xxx xxx for the company
Introduced 2nd vendor in the radio network (Huawei and Ericsson)
Plan and managed the FLM outsource for passive equipment’s
Introduced distributed network structure alongside the technical organization for Core and BSS systems across the country
Plan and design the network Budgets for the country network expansion and operations
Developed operations, control processes and guidelines for technical operations which resulted in improved efficient and KPI.
Developed and implemented SOX compliances process for technical organization which lead to 100% compliances
MIC Tanzania –Tigo: - Core Network Manager:-
Aug 1994 to Dec 1998
Plan, design and implementation of First Cellular network in Tanzania
Manage Network rollout and expansion in the country
Manage interoperability with PSTN and other network for local and international traffic.
Implement and manage Number Plan and Changes with Regulator
Accountable for Data Center, Traffic engineering, Billing and Customer service SLA’s.
Tanzania Post & Telecoms :- Senior Executive engineer : Feb 1990 to Aug 1994
Executive/Field engineer on digitization projects in TP&TC.
Installation and commission of Digital Switching systems across Tanzania under Japanese and Canadian vendors.
Senior executive engineer responsible for System planning office. 5. Academic, Professional and Personal Affiliations
B -Tech degree in Electronics and Communication Engineering from IIT – BHU India.
Registered Professional Engineer by Engineers registration board of Tanzania (ERB)
Registered professional engineer by Zambia Engineering board
Member of Zambia Institute of Engineers
Certified Global Talent on Field Service Organization (FSO) Leadership- Ericsson Sweden
SAQA certified South Africa.
Certified on Cyber Security by Harvard University-USA
Active Board member/Director for Telecoms network Malawi (TNM)
Local Director/Representative for V3 ( VIASAT) Tanzania