Accounts Payable Customer Service
Resume:
LaToyia Bell
Hammond, Indiana *****
********************@*****.***
SKILLS
Strategically analyzing problems based upon quantitative and qualitative data previously collected to determine problem solving solutions that consider risks; while establishing milestones and benchmarks. Developing and enhancing team participants and leaders to oversee and enhance projects through accurate and clear communication to ensure scheduling and time management factors support the projects deliverables. Upholding the core values of organizations mission and vision statement while maintaining trust within the communities in which they serve.
EXPERIENCE
The Planet Group, Illinois – Payroll Auditing (Contractor)
February 2023 – November 2023
Hour and rate verification.
Payroll, remit and PO research.
Client portal navigation for processing and research.
MSA verification.
CSC Corrugated Supplies Company LLC, Illinois - Accounts Payable & Account Receivables (Contractor)
February 2022 - February 2023
●Tracking all account payments regarding payroll, PO’S, invoices and statements.
●Prioritizing payment terms and ACH’s
●Daily reconciliation of processed records using organization verification.
●Ensuring new clients and vendors are properly on-boarded with all necessary documents.
●Ensuring vendors are properly scheduled regarding payments and credit memos.
Speedway LLC, Indiana - Lead Management of Training & Execution
September 2018 - August 2022
●Establishing, building and nurturing relationships with and between internal and external vendors.
●Onboarding, coaching and training new employees.
●Fostering a work environment that is dedicated to customer service and employee safety.
●Implementing control policies.
●Accurate processing of bill of ladings to ensure accounts payable and accounts receivable documents are accurate and concise.
Ashley Furniture, Illinois - Accounts Payable & Receivable Specialist
September 2015 - August 2018
●Organizing and managing invoices through ERP and EDI financial systems.
●Researching, coding and processing invoices to ensure accurate billing.
●Providing excellent customer service to customers both domestic and international.
●Establishing and building relationships with vendor's internally and externally.
●Oracle, Quickbooks and Freshbooks.
Ascena Retail Group, Illinois - Merchandise Brand Strategist
February 2006 - June 2018
●Establishing product narratives.
●Maintaining inventory according to location demographics.
●Establishing selling points according to retail and customer relations.
●Maintaining a competitive advantage within the women apparel industry.
●Designing marketing strategies in a Z-pattern horizontally while placing great consideration and concentration on the journey of customers.
Albertsons, California, Illinois - Operations Specialists
March 2000 - July 2005
●Maintaining and enforcing company policy and procedures.
●Tracking and reporting organization and employee performance.
●Implementing company processes and training.
●Overseeing and delegating tasks through clear, concise and concrete communication to employees and members of management.
EDUCATION
Purdue University, Indiana — Master of Science in Management & Leadership / Concentration in Project Management (3.50 GPA)
November 2020 - June 2023
Purdue University, Indiana — Bachelor of Science in Business Administration / Concentration in Project Management (3.65 GPA)
October 2018 - September 2020
Olive Harvey Junior College, Illinois — Certification in Computer Programming / Concentration in Ruby Programming (3.19 GPA)
January 2011 - June 2012
State of Illinois Department of Professional Regulations, Illinois Pharmacy Technician License
March 2004
AWARDS
●Purdue University Dean's List
●The Society for Collegiate Leadership & Achievement
●Commissioning Service for Little Company of Mary Hospital
●SALUTE Veterans National Honor Society
ADDITIONAL SKILLS
●Microsoft Excel, PowerPoint, Word and Outlook.
●Project Initiation, Project Planning, Project Execution, Monitoring, Controlling, Closing and Lessons Learned.
●BOL Processing & Filing.
●Invoice Processing & Filing.
●Account Reconciliation.
●Statement Reporting.
●Employee Program Training.
●Program Implementation.
●Employee, system and software transitioning.
●Accumatica, NetSuite, FreshBooks, MAS and PBS accounting.
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