Service Technician Field

Anthony B. Fields

*****************@*****.*** 240-***-****

Washington, DC 20011

Professional Skills Summary

A highly ethical, dependable, trustworthy professional who takes initiative in achieving personal and professional goals. A proven technical professional with consistently increasing responsibilities based on exceptional work ethic and stellar results. Proven ability to deliver positive impact when representing the company. Demonstrated stamina, endurance, ability and flexibility to meet the demands of the day-to-day processes while managing competing priorities. Able to multi-task and perform effectively in a high demand environment. Proficient in Microsoft Word, Excel, PowerPoint, exemplary verbal and written communications. Department of Transportation (DOT) Certified.

Work Experience

ABS Solutions, Upper Marlboro, MD May 2016 – Present

Field Service Technician - (40+ hours per week)

●Maintain and monitor systems for State Highway Authority (SHA).

●Successfully operate photo enforcement equipment.

●Independently review and analyze monthly reports of each camera’s performance trends.

●Perform daily remote tests and complete log noting operational aspects.

●Attend court proceedings for violations obtained during deployment.

●Provide training for newly hired technicians.

●Patrol and monitor work areas and examine tools and equipment in order to detect unsafe conditions or violations of procedures or safety rules.

●Successfully disassemble equipment to adjust, repair, or replace parts, using hand tools.

●Regularly use multimeter and amprobe to assess the power from the battery box to the Lidar unit.

●Obey traffic laws, and follow established traffic and transportation procedures while driving company vehicle.

●Regularly travel to multiple site locations.

●Evaluate quality of performance of installed equipment by observance and using test equipment.

●Perform daily road inspections for SHA on Maryland State Highways.

●Submit required court documentation daily for the Safety Solutions program.

●Work daily with Microsoft Office, Excel, and conduct Internet searches.

●Troubleshoot equipment, laptop, air card, lan cable, power cables, spliced and repaired when needed.

Staples Inc., Hanover, MD February 2011 – May 2016

Delivery Driver - (40+ hours per week)

●Managed the route of over 600 customers to successfully deliver products averaging 55 deliveries per day.

●Safely operated a 16-to-24-foot box or straight truck while adhering to safety, Staples and DOT guidelines.

●Successfully and safely lifted and managed packages ranging from 5-to-100 pounds per day.

●Provided excellent customer service by maintaining contact with the customers to provide status of deliveries.

●Met all time sensitive requirements and managed multiple route adjustments daily as required.

●Completed all inventory data input and ran reports as required by policies and procedures.

The Bridges Academy, Washington, DC August 2011 – June 2016 and March 2020 - June 2021

Book Binder - (seasonal and as needed in conjunction with the start of the academic year)

●Bound student textbooks, faculty policy and training manuals, administrative presentation folders and advertisement pamphlets for prospective parents.

●The binding techniques used included, but were not limited to; Swiss, Layflat, Perfect, Tunnel and Spiral Coil.

●Maintained the upkeep of various binding machinery both manual and electric.

●Oversaw binding material stock and inventory.

Falcon Express, Beltsville, MD October 2011 – October 2014

Independent Contractor - (40 hours per week)

●Delivered time sensitive and high security level and confidential material to various organizations such as The American Red Cross and local banks.

●Retrieved and delivered mail, parcels, copy jobs and faxes to customers.

●Managed and lifted large bundles of mail, overnight packages and shipments of paper.

●Maintained the highest levels of customer care while demonstrating a professional, friendly and cooperative disposition.

●Demonstrated flexibility in satisfying customer demands in a high volume, production environment.

●Consistently adhered to business procedures, policies and guidelines while following directions from direct supervisors or site managers.

●Successfully maintained detailed logs and reporting documentation.

●Adhered to all safety procedures.

●Logged over 160,000 miles completing assigned deliveries.

SKILLS

Administrative Tasks

Building Maintenance

Bus Driver

Camera Operator

Communications

Customer Service

Microsoft Office Suite

Organizational Skills

Policies & Procedures

Safety Protocols

Training

Truck Driver

Education

Hours obtained in General Studies – Sophomore status University of District of Columbia, Washington, DC

Amos P. Godby High School – High School Diploma Tallahassee, FL

References

Excellent professional and character references available upon request.

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