Data Entry Customer Service

HUNTER OVERTON

971-***-****, **************@*****.***, Vancouver, WA, 98661

SKILLS

• Data Entry

• Training and Development

• Customer Service

• Computer Skills

• Performance Improvement

• Problem-Solving

• Microsoft Office

• Upselling and Cross-Selling

• POS System Operation

• Employee Management

• ServSafe Certification

• Attention to Detail

• Housekeeping

PROFESSIONAL SUMMARY

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Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. EXPERIENCE

Dock Worker, Aug 2023 - Current

PrimeFlight, Portland, OR

Prepared and reviewed operational reports and schedules to ensure accuracy and efficiency.

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• Monitored facility to ensure safety. security, and proper maintenance.

• Identified issues and solutions to eliminate backlog and maximize workflows. Offered to assist with additional tasks to keep projects on-task and meet tight deadlines.

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Collaborated positively with peers and other staff members to maintain friendly, supportive and cooperative work atmosphere.

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• Helped office personnel with errands, paperwork and data entry.

• Helped fellow warehouse workers to manage incoming and outgoing products.

• Used computers and microsoft office to enter data and process information..

• Performed printing, scanning and requested clerical tasks.

• Inputted data into various spreadsheets, databases and accounting systems. Employee, Nov 2021 - Current

Cafe Yumm!, Portland, OR

• Entered information onto digital systems to maintain data quality and accuracy. Oversaw day-to-day operations within budget by optimizing labor, product and service strategies.

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• Worked with FOH and BOH staff to support superior service delivery.

• Reviewed staffing levels to meet operational needs and financial objectives. Demonstrated leadership, exemplary customer service and friendly, professional demeanor.

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• Met strict quality standards, continuously monitoring food handling and safety.

• Counted cash and receipts and completed bank deposits.

• Planned layouts for optimum workflows and business results. Crew Member, Feb 2020 - Mar 2021

Ground up Pdx, Portland, OR

• Handled shipping tasks, preparing, tagging and securing containers. Readied ingredients according to precise formulas with use of food scales and measuring tools.

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Handled daily food production demands by preparing supplies, ingredients and utensils needed to achieve objectives.

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Crew Member, Aug 2018 - Nov 2019

McDonald's, Scappoose, OR

• Wrapped and bagged customer orders for take-out service.

• Kept wait times low through fast order taking and payment processing.

• Took customer food and beverage orders at drive-thru and counter.

• Took orders and processed payments through touchscreen POS systems.

• Satisfied customers with fast, friendly and knowledgeable service. Team Member, Dec 2016 - Jun 2017

Twin Rocks Friends Camp, Rockaway Beach, Oregon

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• Sorted linens and clothes to properly load washers. Followed established safety precautions when mixing chemicals and using equipment..

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• Completed pre-cleaning tasks to prepare rooms for deep cleans.

• Removed and disposed of trash appropriately.

• Completed cleaning duties on time and according to schedule.

• Prepared hot, fresh food to meet brand standards.

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