Truck Driver Customer Service

JG

JOHN GRAYSON

*******@*****.*** 513-***-**** CINCINNATI, OH 45211

Experienced Truck Driver offering solid work ethic, safe driving history and stable background in diverse transportation roles. Knowledgeable about trucks and trailers, including loading, unloading and securing different types of products. Well-coordinated in handling all customer, documentation and business needs. Load Security

Cargo Handling

Equipment Operation

Materials Transport

Route Management

Safe Driving

Dependable and Reliable

Vehicle Maintenance

Redkey Express Mason, OH

Truck Driver

02/2023 - 09/2023

Transported goods to and from specified destinations in accordance with delivery schedules.

Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.

Inspected truck before and after trips, ensuring all safety regulations were followed.

Communicated with dispatchers regarding pickup and delivery times. Loaded and unloaded cargo using forklifts or other material handling equipment.

Ensured deliveries were on time by following designated routes and adhering to traffic laws.

Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.

Followed appropriate safety procedures for transporting hazardous materials when applicable.

Reported all accidents or violations to management immediately upon occurrence.

Verified load against shipping papers to ensure accuracy of shipment. Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.

Provided customer service by responding to inquiries about services offered or directions to destination locations.

Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure. Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, dangerous curves., in order to plan most efficient routes. Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.

Summary

Skills

Experience

Stayed informed regarding changes in transportation laws and regulations that could affect operations.

Complied with DOT requirements for background checks prior to operating a CMV.

Reliable Products and Services Cincinnati,

OH

Manager/Driver Manager

03/2013 - 01/2020

Received, sorted and delivered packages to customers in a timely manner. Inspected vehicles for mechanical items and safety issues before each delivery run.

Maintained records of deliveries, pickups and other related activities. Ensured that all orders were accurately filled and loaded onto the truck according to customer specifications.

Assisted with loading and unloading of items from trucks as needed. Followed all applicable traffic laws when operating company vehicles. Monitored inventory levels and restocked shelves as needed. Communicated effectively with customers regarding order status or any other questions they may have had.

Performed regular vehicle maintenance such as oil changes and tire rotations.

Ensured that all warehouse equipment was properly maintained and serviced on a regular basis.

Adhered to all safety policies while driving, loading and unloading, and working in the warehouse environment.

Provided excellent customer service by answering customer inquiries in a professional manner.

Loaded merchandise into vehicle safely so it would not shift or be damaged during transport.

Worked collaboratively with team members to complete tasks efficiently within specified timeframes.

Kentucky State University Frankfort, KY

Associate of Science in Criminal Justice

05/1986

Education and Training

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