Customer Service Data Entry
Resume:
Afiya Jacobs
Contact
**************@*****.***
o252 Schley Street, Unit 2
Objective
Experienced pawn shop broker excelling in customer care, adept at surpassing sales targets while upholding elevated customer satisfaction. Demonstrates consistent accuracy in counts and balances, coupled with an outgoing personality dedicated to providing exceptional customer experiences.
I am an ambitious individual seeking employment who is ready to enter a work environment where I can put my abilities to good use and help the organization.
Education
oNations 6th Form College, Guyana-06/2022
oSt.Joseph High School, Guyana
oCaribbean Examination Council-12/2020
Key Skills
Customer Service
Microsoft Office
Cash Handling
Record-keeping
Friendly, Positive Attitude
Project Planning
Data Entry
Decision-Making
Analytical and Critical Thinking
Courtesy
Flexible and Adaptable
Teamwork and Collaboration
Problem-Solving
Verbal Communication
Fluent in English Language
Time Management
Experience
01/2022 to 10/2023
PAWN SHOP BROKER
Georgetown, Guyana
o Welcomed customers to shop and offered to answer questions on merchandise.
o Prepared all paperwork, checked identifying information, and documented transactions.
o Handled over daily payments, always giving receipts and explaining policies to maintain excellent customer satisfaction.
o Answered customers' financial questions completely and accurately to cultivate trusting and loyal relationships with clients.
oCounted, balanced and reconciled cash and credit card payments and identified gaps in proper cash-handling procedures.
03/2020 to 12/2020
CAR RENTAL AGENT
Georgetown, Guyana
oManaged multiple tasks in high-volume environment.
oDetermined clients' needs and helped select appropriate rentals fulfilling requirements.
oResponded quickly to customer inquiries, answering questions and offering insight into products.
oKept up-to-date rental records and customer information in company systems to track client interests and preferences.
Contact this candidate