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Field Service Engineer

Location:
Albany, GA
Salary:
62hr
Posted:
November 20, 2023

Contact this candidate

Resume:

Dirk Barber

*** **** ***

Albany, Ga. *****

Cell: 229-***-****

ad1bnq@r.postjobfree.com

Objective:

position that would increase my knowledge base as I grow within the company. Skills:

• Great understanding of TCP/IP, SNA connections, DHCP and the OSI Layer.

Worked with Cisco Catalyst 3850, 3650, 3560-C, 2960 managed and unmanaged/router 800 series. Intermediate level of STP, vLAN, routing and switching, IP stacking and telnet protocols. Also, have knowledge of VoIP troubleshooting.

Proficient in installing, setting up and triaging Windows NT 4.0 Server & workstation, W2k and 2k3 Advanced/Enterprise, Windows server 2k12, Server 2k8 Server,, Windows 10 (all Versions), Windows 8 (all versions), Windows 7 (all versions) Windows Vista (All versions), XP Professional, Windows 2000, Windows 98, OS/2 Warp, BeOS and Linux (Mandrake)(RedHat). Have in-depth knowledge of Office 97-2021.

Implemented and maintained a 16 node network with W2k Advanced server and Professional with Terminal services. AS/400 devices grant and modify authority to profile groups. Knowledge on creating devices. Proficient in creating, and removing users and workstations

• Proficient in electronics. Can triage all types of hardware including repairing and

cabling, build crossover and straight through. Has great understanding of Binary and Hexadecimal.

• Self-motivated individual, who takes initiative. Experienced working in various ethnic

settings. Very reliable, hard working, and works well with others.

Work Experience:

September 2022 – Present Adecco (Akkodis)

Field Service Technician

• Upgrading and servicing medical equipment

• Troubleshooting and resolving numerous PCU/PCA/LVP fault codes (6130)etc.

• Commercial Remediation and with inventory analysis of hospital equipment

• Face-to-face interaction with clients (Biomed Department)(Hospital staff)

• Planning and executing business travel as per (Adecco)(Akkodis)

Manpower/SmartSource/Robert Half/AACSB 2017-2022 Field Service Technician/Health Service Technician

Setup, installed and configured wireless devices on The State Of Georgia’s network infrastructure for home schooled children. (Robert Half)

Setup, installed and configured communication devices for Regions Bank Albany & Alabama branches. (SmartSource)

Package Handler 50 mile radius of Albany. Contractor (Fedex) (Sub Contractor:Manpower)

Health Service Technician in adult mental health for ITR House. Albany, Ga (AACSB)

URSAECOM Elect Tech 3 MCLB Albany GA 2013-2016

Electronics Technician III

Electronics Technician II

Managed switch/router combo on 18 different type ground assault vehicles. Configured and tested primary

& secondary managed switches. Redundancy was handled by an (1)ip/router,(2nd)E system,(3rd) switches.

TSOP board level repair on cards pertaining to RF high frequency and calibrating equipment (9 separate cards) System called the (METS System) FM, AM, AMP, Oscillator, Frequency Generator and 2 power boards

World Wide Tech Services Albany, Ga. 2008-2013 Field Service Specialist

Dell (DCSE)(VRTX)

Sony, IBM certified. Cover a 60 mile radius on all warranty repair for Dell, Sony and IBM. All Dell certifications 1999-2013. All IBM Certification for 1996-2013. All Sony certifications from 2003-2013 Server & Workstation break fix repair!

IBM/ATT/Network Administrator Miller/Coors plant Albany, Ga 2011-2012 Network Administrator

Network Technician

Responsible for setup of Cisco wireless AP. Setup Cisco Managed switches, routers.

Responsible

for ATT telephone cut over and configuration on telephone system. Worked on Star, Tree and mesh and topologies throughout the Miller/Coors network. Active directory management. Managed VMware server for thin clients and HMI’s. Setup oracle client for

workstations on windows 7&XP. Also managed Oracle database for workstations as needed. Did inventory control for all AVAYA system cutover via analog to digital VOIP as well as on the team that managed the switches and router of the Miller Coors Industrial and Process side of the Miller Coors network.

IBM/ Sedona Group Moline, IL 2006-2008 Field Support Engineer

Contracted for the following regions: Georgia-southwest and southeast, Alabama-southwest and southeast, Florida-northwest and northeast. Installed Cisco 2811 routers, (Router had T1, switch, and backup dialup components installed). I installed printers ranging from HP 7410/7130/6540 series).

Coats & Clark Albany, Ga. 2003-2006 Network Administrator

DSS Support Specialist AS/400 Operator

Network Administrator over Ten windows 2k/2k3 Domain Controllers, and over 1200 hundred XP workstations. Did Installation, trouble shooting, and repairs on both servers and workstations. Also handled the installation, configuration and administration and engineering of wireless network and handheld scanners. These consisted of sixteen access points ranging from Cisco 350 to Cisco 1200 series. Configured and updated Cisco 350 to 1200 series APs. Tested throughput in a four hundred forty thousand square foot warehouse. Locked down hardware by MAC address to improve throughput on network. Used second set of octets (10) for wireless workstations. Handhelds consisted of PSC 325, 345 and LXE MX3X. Also did helpdesk on IBM AS/400 (Restarted remote print ques, varied off and on devices. Also transitive and non-transitive policies migrating nt40 to xp on 2k3 enterprise domain. Lan & Wan administration for lotus notes server. Did server services and repaired clients emails. Active directory management on accounts. VMware on thin clients via VMWare server. Also was inventory Control Administrator for the southwestern region of Georgia for Coats & Clark.

Calltech Communications Albany, Ga. 2002-2003 Floor Manager

Call Center Manager for over 85-125 people for Bellsouth-AT&T DSL. Worked with office 2k3,CRM, remedy desk software. Also handled remedy desk escalations for teir2. Did performance tuning on all agents weekly to insure SLA’s did not drop below levels. Never fell below a 95% rating.

City of Albany, Albany, Ga. 1997-2000: DSS Support Specialist

Junior Systems Engineer

Responsibilities included Network and System Administration, Hardware-Software installations and support. Inventory Control specialist of all hardware and software. Provided helpdesk, desktop and server support to 1700 users.

•WINDOWS NT: Created accounts, set up policies, securities, domains and added workstations to the domain. Also configured Sun Solaris 4 box for FBI Database. (finger printing)

•AS/400 SERVER: Created devices such as 3477, 3179, 3197, and APPC controller to bind computers to the network. Changed object authority to user profile groups. Configured and installed boxes with all available software and hardware to the network. Used 5250 emulation, TCP/IP, and SNA connection to connect to the AS/400. Setup email and individual Internet accounts on pc’s and some proxy servers. Implemented controller types of 5394 and 5494 into the city’s network. Installed IBM routers and ISDN modems. Changed object authority as per request by the Systems Engineer.

•ISDN MODEMS: Setup devices and installed ISDN modems on AS/400

administered the cop stations maintenance of their ISDN modem. Monitored Cisco router for boys and girls (1290 series).

USAR (United States Army Reserve)1991-1999 MOS=63J

Worked on 52 pieces of equipment. Engines 1.5l si to 6.2 L diesel, Generators 5kwto 20kw.Pumps 50gpm to 350gpm.Radios=PRC,GRC,ARC(Personal Radio Communications)(Aerial Radio Communications)(Ground Radio Communications). Inventory Control Specialist for 377th Quartermaster Tifton Ga. This includes but not limited to software communications.

Dr. Rex Ajayi Urology Clinic, Albany, Ga.97-2002 Consulting Network Administrator II

•Developed, Implemented and supported a 16 node network consisting of 4 domain controllers running W2k Advanced Server & W2k Professional.

ACC&BIRAVEN.COM (Advanced Computer Connections) Albany, Ga. 99-2016

Consulting: Network Engineer I

•Setup Windows NT 4.0 Server & workstation for the City Of Camilla with a domain controller. Setup W2k Professional on various standalone workstations. Setup three

•2k3 Enterprise Servers controlling the BIRaven.com domain. 1 PDC, 1 BDC and one Standard 2k3 child domain.

QSS (Quality Systems and Service of Georgia) Albany, Ga. 99-2001- Consulting Network Engineer I

•Technical manager for Executive Paging. Repaired pagers, did inventory, ordered equipment necessary to fix pagers, and also setup Domain networks accessing paging software via W2k Advanced server. Also Systems Engineer for entire QSS network.

CB King Law Firm, Albany, Ga. 99-2006 Consulting Lan Administrator

•Setup 4 node network accessing W2k Workstation accessing client database.

Dr. King Gynecology, Americus, Ga. 99-2001 Consulting Network Administrator

•Upgraded and supported all of their PC’s when requested and supported there proprietary software infrastructure. Systems Administrator for ROA software covering both states Georgia & Florida

CRS (Computer repair service) Albany, Ga. 97 to 2001Consulting DSS Support Specialist

•Setup W2k server & advance server running active directory. Setup W2k & XP pro and binded to network. Also setup network print servers and triaged network.

Education: Albany Technical College, Albany, Ga.

MCP 2003 A+ 1999 7-IBM certifications

•Applied science Darton College 2000

•IBM A/400 Certifications in RPG,Visual RPG,

•Winnt4.0Serv&W,W2k Serv&Work, Os2Warp4.0 etc.

•Networking I & II Diploma summer 1997.

•Pneumatic Instrumentation Diploma September 1996

•Computer Repair Certificate September 1996

•Electronics and Advanced Technology Diploma 1994

•Studying for CISSP certification

•Studying for CEH certification

REFERENCES FOR DIRK BARBER

Professional references-RayFord Hall

Owner of ACC (Advanced Computer Connections) & Executive Paging 703-***-****

Moline IL 61265

309-***-****

309-***-****

Professional references-Stephen Collier

Director of Central Services

City Of Albany 225 Pine Avenue

P.O. Box 447 229-***-****

Professional references-Katrina Abner Human Resources Administrator Benefits City Of Albany

225 Pine Avenue

Albany, Ga. 31702

229-***-****



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