Project Management Customer Service

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Lee Michele Barker

***********@*******.***

***** ********* ****. ****: 281-***-****

Friendswood, TX 77546 Alternate: 281-***-****

Work Experience and Pertinent Coursework

Doctor of Chiropractic

Research Scientist at Lockheed Martin Space Operations

Sub-contractor, owner/operator for Wyle Laboratories

Pertinent coursework: Biology, Gross Anatomy, Pathogenic Microbiology, Physiology, Spinal and Appendicular Biomechanics, Public Health, Orthopedics, Rehabilitation and Active Care, Pathology, Clinical Lab Diagnosis, Biochemistry

Project Management Certification: Kepner Tregoe Project Management Training Course

Completed high levels of training courses for NASA and US military

Retail customer service manager/support manager

BA in Political Science: served four years as the head delegate for my University’s Model League of Arab Nations, which is a diplomatic simulation and leadership development program. Being a member of the Model League of Arab Nations provides critical leadership skills to include public speaking, writing, negotiation and compromise. Working in collaboration with delegates from other universities we developed resolutions regarding issues in the Middle East; some of these included geopolitical issues, creating sustainable drinking water sources and agricultural sources, population, and peace keeping. Employment

July 2003 - February 2022: Chiropractor, Owner/Operator

Performed physical, neurological and orthopedic exams as well as strength and condition testing.

Performed standard soft tissue and osseous procedures.

Developed treatment and rehabilitation plans and exercise programs.

Assessed and measured/fit patients for DME to include proper training and use to ensure safety, compliance and positive outcome.

Ordered diagnostic testing, consult with interdisciplinary health specialists to ensure optimal patient care.

Managed/oversaw all aspects of owning a business.

Maintained electronic scheduling/billing and enforce HIPAA guidelines.

Hired, trained and supervised employees.

November 2006-2009: Sub-Contractor, Owner/Operator for Wyle Laboratories

Provided support for NASA ground based Flight Analog Project (FAP) Studies at UTMB.

Hired, trained and scheduled staff.

Developed statements of work, verified appropriate trainer credentials and qualifications.

Managed a $300,000 annual budget. Provided all required NASA insurance and maintained compliance. June 2004 – November 2006: Research Scientist Lockheed Martin

Supported the Wyle Bioastronautics Contract on the International Space Station (ISS) in the Human Research Facility.

Functioned as a subject matter expert on a broad range of medical hardware for the crew and principal investigators, which made up the Human Research Facility onboard the ISS.

Monitored crew performance, health and safety.

Supported NASA and principal investigators research on the ISS.

Provided console support for all assigned hardware, experiment tasks and inflight operations.

Assisted in the development and functionality of mission specific hardware.

Interfaced with operations lead across NASA organizations, multidiscipline, and international partners.

Maintained and performed crew training.

Conducted technical interchange meetings with international partners,

Received numerous certificates of achievement and project awards. May 1990-August 2000: Customer Service Manager/Support Manager Walmart, Crossett, AK

Oversaw store operations, personnel, reports, cash office, and open/close procedures.

Supervised stocking operations and assisted upper management as needed. 2

Military

March 1993-March 2001: Army/United States Army Reserve 1993 Basic Training

1993 Advanced Individual Training

1995 Primary Leadership Development

1997 Drill Sergeant Academy

1998 Basic NCO Course

Rank/Grade: E6/SSG

MOS: 75B2X

Duty Position: Drill Sergeant/Assistant Platoon Sergeant

Performed critical/initial entry functions such as all basic training level skills.

Created training requirements, which included tactical combat techniques, weapons training, physical fitness training and first aid.

Trained cadets in the safety and use of multiple firearms.

Maintained and tracked all efficiency capabilities to ensure mission completion.

Attended master fitness level training and large blocks of academic coursework, which included the use of all models of military instruction and training.

Ensured proficiency levels were met by all soldiers to graduate basic training and lay the foundation for their military careers.

Developed mentorship programs for soldier’s pre and post entry training.

Ensured all safety precautions, procedures and accountability were met at all times. Awards and Certifications:

Lockheed Martin/NASA

Certificate Flight Hardware Processing Training

Lockheed Martin Excellence Award for Commitment

to Mission Success & Contribution to Corporation’s Goals

Oxygen Uptake Management Simulation Team Award

Cardiac Experiment Training Team Award

ISS Increment 12 Team Award for successfully

accomplishing all operational goals

PFE-OUM Console Operations Team Awards

Top Flight Award Utilization Logistics Flight 1.1 European Space Agency Astrolab Support Team

Project Management Certification

Human Research Facility Ground Support Training for Flight

Readiness (Increments 10, 11, 12 &13)

Recognition for Safety Contributions to the Science & Payloads Activity

Special Space Flight Achievement Award Human

Research Facility Pulmonary Function System

Simulation Team

Human Interactions in Space Research Group

Dedicated Participation & Valued Contribution Award Military

Adjutant General’s Corps Regiment Certificate of Affiliation

American Legion Achievement for Distinguished

Service in the US Army

Army Achievement Medal (10LC)

Army Service Ribbon

Department of the Army Certificate of Achievement

Drill Sergeant Badge

German Armed Forces Efficiency Badge

Major General’s Achievement Award

National Defense Service Medal

NCO Academy Certificate of Achievement

Education

Texas Chiropractic College

Doctor of Chiropractic

Graduated December 2002 Omega Psi Academic Honors Society San Jacinto Community College

Pre-Med Coursework 1999

University of Arkansas Monticello

BA Political Science and BA History

Graduated 1998 Cum Laude

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