Customer Service Experience
Resume:
C O N TACT
*************@*****.***
Phoenix, AZ 85050
phone
address
P R O F E S S I O N A L S U MMARY
A highly driven professional young woman with a strong work ethic who can collaborate with others to help ideas come to life. Has the capability to solve problems and delegate tasks efficiently and thoroughly. Possesses problem-solving skills in a fast-paced environment, as well as the ability to adapt and grow.
E D U C ATION
Expected graduation 2025
Certification in Film Candidate
Scottsdale Community College, Scottsdale, AZ
Relevant Coursework
Business in Film •
Screenwriting/Storyboarding •
Production •
E X P E R I E N C E
May 2023 - Present
Barista
Nami, Phoenix, AZ
August 2022 - February 2023
Barista Shift Manager
Cortado, Phoenix, AZ
Handled cash and card transactions, and counted
the register at the end of the night.
•
Assisted teammates with opening and closing
delegations.
•
Showed skills in multitasking multiple orders at
once while communicating with the team.
•
Presented excellent communication skills while
professionally interacting with customers and
coworkers.
•
Welcomed customers and engaged with them as
well as answering questions regarding the menu
items and preparation methods.
•
Capable of successfully working collaboratively with customers and colleagues to build rapport and
make a good lasting customer experience.
•
Successfully trained new-hire baristas with coffee- making skills and responsibilities expected of them.
•
• Effectively led the barista staff by delegating tasks. Quickly and effectively resolve conflicts between
the employees.
•
Organized the scheduling needs of the staff based
on availability.
•
Monitored and kept up the stock in the store.
Whether that be coffee beans, syrups, cups,
ingredients, and more.
•
S K I L L S
• Quick Thinker
• Good Under Pressure
• Good Communicator
CREATIVE DIRECTOR
S O N O R A G R A C E W R I G H T
• Customer Service Skills
• Problem Solving
• Adaptive and Creative
C E R T I F I C ATIONS
• Food Handlers
• Food Manager
VOLUNTEER E X P E R I E N C E
August 2023 - August 2023
Concert Videographer Sugrivia, Mesa, AZ
June 2017 - June 2019
Camp Counselor Volunteer Phoenix Center for the Arts, Phoenix, AZ February 2019 - April 2019
Creative Director Metro Arts Fashion, Tempe, AZ
• Recorded a live event, such as Sugrivia's concert.
• Adjusted positions and controls of cameras in the moment to provide the best possible footage.
• Shot video and still photos to document the concert and give media to the band to share.
• Demonstrated patience and understanding with camp attendees.
• Managed time throughout the day by leading the camp attendees to each class.
• Collaborated with other counselors to ensure that things were running smoothly. Supported campers through difficult emotions, struggles, or limitations they faced to create a learning environment that felt safe and welcoming.
•
• Helped guide the campers throughout the show they presented at the end of camp.
• Helped create looks for a fashion show.
• Talked to models and designers to gain insight into personal preferences and how the brand should be presented.
• Provided leadership at brainstorming sessions.
Helped to identify the areas for improvement with each look, while collaborating and implementing changes accordingly.
•
• Conceptualized and partnered with a designer to bring her creative visions to life.
Contact this candidate