NINA LEA MITCHELL

**** *. **** ******

Odessa Texas 79763

Friendly and enthusiastic substitute teacher with over 35 years of specialization in education . Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times. Experience

Direct Auto Insurance

Big Spring, Brownwood, and San Angelo Tx

Sales and service agent

Sold policies to customers, took payments and assisted with problems. First Financial Bank - Abilene, TX

Call Center Representative

First Financial Bank - Abilene, TX

Assisted customer when they would call in for balances, loans, and payment, or for general banking information.

Teleperformance USA - Killeen, TX

Customer service representative Teleperformance USA - Killeen, TX Assist customers. I worked for 2 different campaigns both Enterprise Car Rental Reservations and cancellation and also for Humana assist with payments and problem solving

.Teleperformance.USA - Abilene, TX

customer service representative

Assist customers with payments, new service and payment arrangements. Coleman ISD - Coleman, TX

substitute teacher Coleman ISD - Coleman, TX

Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations.

Monahans Wickett Pyote ISD

Substitute Teacher Monahans Wickett Pyote ISD Administration Building - Monahans, TX Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations.

English Language

Telecommunications

Education and Training

Judgment and Decision Making

Active Learning

Read books to entire classes or small groups.

Read books to entire classes or small groups.

Assign and grade class work and homework.

Establish and enforce rules for behavior and procedures for maintaining order among the students for whom they are responsible.

Active Listening

Customer and Personal Service

Monitoring

Education and Training

Clerical

May 2017 - Dec 2018

Mar 2016 - Mar 2017

Mar 2015 - Mar 2016

Dec 2012 - Oct 2015

Nov 2005 - Nov 2012

Education

Associate of Applied Science Western Wyoming Comm

College - Rock Springs, WY

August 1992 to May 1994

Dean's List Honoree, 1 semesters.

Secretary Delta Epsilon Ki,

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