PROFESSIONAL SUMMARY
WORK EXPERIENCE
CHELITA WATSON
Houston, TX 77072 281-***-**** *************@*****.*** Hardworking and reliable RDA/ Front Desk Assistant focused on going above and beyond to support team and provide the ultimate patient experience. Trained in Front Desk operations including but not limited to insurance verification, collecting and posting payment with accuracy. Motivated to continue to learn and grow as a hardworking capable professional.
JANUARY 2016 CURRENT
Dental Assistant, Chairside Dentalforcetx Houston, TX Outlined at-home processes for post-procedure care to patients before discharge. Transferred, retracted and prepared instruments for dental procedures. Provided chair-side assistance during periodontal, preventive and operative dental procedures.
Supported nervous patients throughout dental visit. APRIL 2023 OCTOBER 2023
Dental Assistant/Front Desk Receptionist Houston Uptown Dentists Houston, TX Reduced patient wait times with streamlined check-in procedures. Scheduled patient appointments and completed follow-up and reminder calls. Assisted dentists with routine fillings, extractions and root canals. Maintained patient confidentiality and privacy in alignment with HIPAA requirements. MARCH 2021 APRIL 2023
Dental Assistant/Front Desk Assistant Katy Creek Ranch Family Dentistry Houston, TX Adhered strictly to infection control policies and protocols. Interacted with insurers to verify coverage and collect payments. Scheduled and confirmed patients for diagnostic appointments, consultations and procedures.
Provided chair-side assistance during periodontal, preventive and operative dental procedures.
EDUCATION
SKILLS
No Degree: Dental Assisting
Astrodome Career Centers, Houston, TX
Dental Reception Duties Dental terminology
Insurance claim validation Process payments
Records research Maintain records
Payment collection