SUZANNE

HUTCHINGS

ad1bcd@r.postjobfree.com

559-***-****

Madera, CA 93636

Reliable professional with 27 years of experience in a high volume clinical environment. Expertly assist with office operations and physician support. Caring, attentive and compassionate care during patient interaction to improve satisfaction and patient retention. PROFESSIONAL SUMMARY

Kaiser Permanente - Respiratory Supply Aide

Fresno, CA • 02/2021 - Current

Kaiser Permanente - Lead Vision Assistant

Fresno, CA • 06/1997 - 03/2021

WORK HISTORY

Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.

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Followed all HIPAA rules and regulations regarding patient confidentiality.

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• Set up equipment.

• Implemented safety protocols and infection control. Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.

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Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

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Obtained and documented patient medical history, vital signs and current complaints.

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Answered telephone calls to triage, answer questions and schedule appointments.

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• Explained procedures to patients to reduce anxieties.

• Oriented and trained new staff on proper procedures and policies. Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment.

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Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

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Sanitized, restocked, and organized exam rooms and medical equipment.

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SKILLS

• Stock and Organize Supplies

• Sterile Procedures and Technique

• Prepare Surgical Trays

Equipment and Instrument

Disinfection

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• Vision Testing

• HIPAA Guidelines

• Eye Photography

• Tomography

• Testing Visual Acuity

• Tonometry

• BAT and CST Testing

• Telephone Triage

Reedley College

Reedley, CA

Certificate: Child Development

Clovis West High School

Fresno, CA • 06/1985

High School Diploma

EDUCATION

Relevant Coursework: Child

Development & Psychology

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• Honor Roll

Scholarship Recipient for

Business

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• 3.8 GPA

Extracurricular Activities: Choir,

Band, Drama

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