Vmware Administrator Active Directory

DEVENDRA PATHAK

ad1bc7@r.postjobfree.com Charlotte, NC 713-***-****

EDUCATION

MBA, University of Delaware, Newark, DE, 2019

Bachelor of Science, Louisiana Tech University, Ruston, LA, 2013

PROFESSIONAL SUMMARY

10 years of experience in building and implementing new systems as well as overseeing systems migrations/upgrades, configuration, develop and implement effective deployment strategies.

Takes on additional responsibilities and meets new challenges as a result-focused team player making strong contributions to long-term business success.

Extensive experience as VMware Administrator.

Extensive experience on supporting Azure Environment

Extensive experience in Windows 2008/R2/2012/2016/2019 Servers

Experience in Active Directory, GPOs, DNS, SNMP, DHCP, File & Print Server, FTP, Terminal Server, WSUS, Internet Information Server (IIS) and Cluster Server

Extensive experience in Tanium, System Operation Manager (SCOM) and System Center Configuration Manager (SCCM), Citrix XenApp, Xen Desktop, Exchange, Office365

Extensive experience on VMware ESXi5.0/5.5/6.0/6.5, VMware HA and VMware DRS

Extensive experience as administering MS Hyper-V

Experience in creating and managing virtual machines on vSphere Client, Azure, and AWS cloud.

Experience working with HP Blade System, Cisco UCS, and Dell PowerEdge Servers

Extensive experience working in Nutanix.

EXPERIENCE:

GRAINGER, Charlotte, NC 05/2022 - Present

Windows/Vmware Administrator

Installation, configuration, administration, troubleshooting and maintenance of VMware virtual infrastructure and windows platforms.

Creation and management of Virtual Machines and Templates.

Responsible for the management of cisco UCS infrastructure environment

Responsible for managing Windows servers running on AWS infrastructure.

Worked on migration of virtual machines from VMware to Nutanix Infrastructure

Worked on decommission project where hundreds of virtual machines and ESXi servers were decommissioned.

Worked on upgrading servers to newer version of Operating system.

Provided support to various applications running on windows infrastructure.

Responsible of monitoring windows and VMware infrastructure through Zenoss and Splunk

Involved in installing various software and applications as well as agents in servers.

Worked on patching of windows servers using wsus server as well as Tanium

Responsible for creation of patch deployments through Tanium

Provide support on incidents and project tasks through service now ticketing system.

Provide support on critical incidents by following change management protocol.

Provide oncall support during weekends and nights to ensure the smooth running of windows and vmware environment along with other applications

Involved in installation and management of crowdstrike, rapid7 and Snow agents across the whole windows environment.

Involved in restoring servers using Rubrik backup solution.

Involved in creating troubleshooting documents and managing them in confluence.

Provided training and shadowing sessions to new hires and junior team members.

Environment- Windows 2012/ 2016/2019, VMWare, Nutanix, Service now, CISCO UCS, Teams, Slack, Powershell, PowerCLi, HP ILO, SPLUNK, Crowdstrike, Rubrik, Zenoss

MICROSOFT, Charlotte, NC 11/2020 – 04/2022

Azure Support Engineer

Provide technical expertise on troubleshooting issues on Azure servers running on windows and linux OS

Provide support to external clients on issues related to the server performance, configuration, and various related applications

Coordinate with various teams to resolve issue faced by Customers

Assist customer in setting up Azure environment, deployment of VM’s

Advise customers on sizing of VM’s, Disks based on their requirements.

Advise customer on improving and optimizing the performance of their virtual machine

Participate in various special training to enhance skills and knowledge

Handle cases on priority basis with more consideration to high priority tickets

Recreate issue on lab environment to further troubleshoot and assist end clients

Investigate logs to determine the root cause of various incidents of customers

Troubleshoot issues related to agents and extensions installations

Assist customer in gathering logs, running performance diagnostics to investigate various issues faced by customers

Assist customers in migrations from on prem to Azure environment.

Environment: Windows 2008R2/2012/2016/2019, Powershell, Service desk, Microsoft Teams, Hyper-v, Azure,

Jarvis, Azure Support Center, Azure Resource Manager

VANGUARD GROUP, Charlotte, NC 04/2019 - 10/2020

Windows System Administrator

Provide technical expertise on troubleshooting issues of Windows and VMware ESXi Servers, Netbackup, Symantec, SCCM, SCOM, Tivoli and other various applications

Manage file share environment including creation of file share and management through DFS

Implement changes related to servers and application requested by various teams through change management system

Participated in Data Center Migration project where hundreds of servers were migrated to the new datacenter located across various regions

Followed industry standard ITSM Processes such as changes, incidents, problem records and document work via ServiceNow ticketing system

Provided support to end users and clients on issues related to Windows & VMware Infrastructure

Participated in monthly patching of both prod and non-prod windows servers

Participated in Major Incident Management calls to resolve critical issues impaction the production environment and provided on-call support

Participated in various simulations for Disaster Recovery (DR) providing support for Windows, VMware and application recovery

Addressed work requests, resolved incidents, troubleshoot issues related to servers & applications and monitored system alerts

Environment: Windows 2008R2/2012/2016, VMware ESXi 6.x, DR, Service Now Ticketing, Tivoli, Symantec Endpoint Protection (SEP), Netbackup, SAN/NAS, SCCM, SCOM, Vrps, Powershell, Active Directory, Office 365, DFS, Microsoft Teams

OLD CASTLE, Atlanta, GA 05/2017 – 02/2019

System Administrator

Involved in installation, upgradation, maintenance and administration of hardware, software and operation systems for servers and desktops

Configuration and administration of DNS, DHCP, web servers & other Active Directory services

Manage applications in Citrix XenApp center as well as publish application in citrix storefront

Install and update application installation in XenApp server in the farm.

Provide level 3 support to escalated cases on windows, vmware, backup and other related issues

Deploy window virtual machines with OS 2012, 2012 R2 and 2016 from Vsphere client

Manage windows virtual machines on Vsphere Client and Azure cloud portal

Troubleshoot issues of windows servers, applications and monitored servers using Solarwinds

Worked on Cherwell Ticketing system, maintained and upgraded existing systems as well as provided Root cause analysis for major incident issues after resolving them

Work with different vendors such as Rackspace (Datapipe) and Accelera as well as Ivision on troubleshooting of Citrix farm issues, file shares and other windows environment related issues.

Manage users through Active Directory, office 365 and Okta Administration

Worked with different softwares such as hyena, netwrix for user management

Create, manage and delete user accounts for viewpoint servers using SQL management Studio

Provided on call support to service desk and end users as needed during on call rotation

Environment: Windows 2008/2008R2/2012, Exchange Server 2010/2013/2016, VMware ESXi 6.x and ESXi 6.x vSphere, Citrix XenApp 6.5, Citrix storefront, RDP, ASG Remote Desktop Services, Solarwinds, Veeam backup, Okta, Rackspace (Datapipe), Hyena, Netwrix, Cherwell ticketing system, SAN, Nimble, Office365, Powershell

FIRST DATA, Hagerstown, MD 06/2013 – 03/2017

Systems Administrator/Engineer

Planning and implementing Server setup, configuration & administration for Windows 2012, Windows 2008 Server, and Active Directory Administration

Create virtual machines using tools like HPSA, HP Operations Orchestration Central

Built more than 100 ESXi Servers as well as 300 plus VM’s Windows servers mainly 2008, 2008 R2 and 2012 Servers.

Install, configure, and manage windows servers 2008, 2008 R2 and 2012.

Manage VMware Infrastructures using VSphere Client 5.0 and 5.5

Involved in upgrades and migration within Vmware environments

Provide project support by configuring DNS, DHCP, TCP/IP, SNMP, GPOs and Active Directory changes and implementations as needed.

Deploy, Install and configure windows physical servers using ILO

Experience in creating and managing virtual machines in windows Azure

Involved in application virtualization using thinapp and experience working with powershell and powercli

Experience in transformation roles like transferring the PDC Emulator, RID Master, and Infrastructure Masters.

Worked on VDI environment using Horizon View Client

Environment: Windows 2003/2008/2008R2/2012, Exchange Server 2007/2010/2013/2016, VMware ESXi 5.x and ESXi 4.x vSphere, iSCSI SAN/NAS, LAN/WAN, Horizon view 6.0, Active Directory, F5, SCCM 2012, Dell PowerEdge Servers, Hyper-V, SRM, Azure, Remote desktop services, HP Blade Servers, DNS, DHCP, IIS 7.0, VUM, HPSA

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