Administrative Assistant Customer Service
Resume:
Kortisha Kinney
Houston, Texas 77047
Email: ***************@*****.***
OBJECTIVE
Highly skilled professional looking to acquire position where my leadership and interpersonal skills can be utilized.
SKILLS
Extensive knowledge of Medical Terminology, health information, and medical insurance
Familiar with computer and Windows PC applications; ability to navigate and learn new and complex computer system applications
Ability to listen skillfully, collect relevant information, build rapport and respond to customers in a compassionate manner
Proficient in translating health care-related jargon and complex processes into simple, step-by-step instructions customers can understand and act upon
Proficient conflict management skills to resolve issues in a stressful situation
EXPERIENCE
07/2018 - 05/2021
Customer Service Representative • Xerox • Houston, Texas
09/2015 - 05/2018
Patient Access Representative • Medix • Houston, Texas
07/2011 - 06/2015
Provider Services Representative • United Healthcare • Houston, Texas
01/2009 - 06/2011
Administrative Assistant • Preferred Healthcare • Houston, Texas
Warehouse associate •Amazon fulfillment center Fresno Texas
02/2023 - 8/2023
Warehouse associate •Alcon/ Randstad Houston Texas
10/2023- current
EDUCATION
Houston Community College – Houston, Texas
Business Management – 2019 - Present
REFERENCES
Available upon request
Contact this candidate