Customer Service Representative
Resume:
Lora Hadsall
Newton, IA *****
********@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Mom's Meals, a PurFoods Company - Ankeny, IA
February 2023 to Present
Answering phone calls and placing clients next orders for food delivery Bakery wrapper
Hy-Vee, Inc. - Newton, IA
June 2021 to March 2023
I wrap the items the bakers make and stock the shelves with products. Customer Service Representative
Vernon
April 2022 to February 2023
During the day I follow up with emails to orders placed for promotional products, answer the phone and issue adjustments as needed.
Home Care Aide
WesleyLife - Newton, IA
March 2020 to April 2021
Providing in home care such as cleaning, medication reminders and bathing to clients who need assistance with daily activities.
Pizza Ranch Driver/front of house staff
Pizza Ranch - Newton, IA
September 2018 to November 2019
Currently delivering pizza, answering phones for pick up and delivery orders. Setting up and tearing down salad bar. Cleaning counters, dishes, pop and ice cream machine, wiping tables and restocking salad bar items. I have earned a bronze star within the company for showing great customer service to our guests with a friendly smile.
Paraprofessional
Newton Community School district - Newton, IA
November 2017 to May 2018
Helping children with special needs and disabilities and incorporate them into a regular school setting. Housekeeper/Front Desk Clerk
Best Western Hotels and Resorts - Newton, IA
June 2016 to April 2017
During my time at Best Western, I was a front desk clerk which entailed answering phones, scheduling guest stays, and doing laundry for the housekeepers. I also did housekeeping, which entailed cleaning every part of the hotel room for the next guest to stay. Customer Service Representative
Windstream Communications - Newton, IA
June 2014 to September 2015
Answered incoming calls
Transferred to correct location if needed
Answered billing questions
Teacher ages
Child's View Daycare
August 2007 to October 2010
0-4 years
Interact with children
Provided care and education to the children
Education
Associate of Arts in general education
Des Moines Area Community College
August 2007 to May 2010
High school diploma
Newton Senior High School
August 2003 to May 2007
Skills
• Front Desk
• Busser
• Special Needs
• Swimming
• Home Care
• Childcare
• Caregiving
• Cooking
• Senior Care
• Toddler Care
• Customer service
• Front desk
• Typing
Certifications and Licenses
CPR Certification
First Aid Certification
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