Patrick Fox
**** * ****** ****** ** B*** 602-***-**** ad1b0y@r.postjobfree.com
Objective
My goal is to obtain a rewarding job in Customer Service in the Retail or E-commerce industry utilizing the experience gained in past work.
Experience
E - commerce Warehouse Associate
Amazon
9/2023 – present
In a warehouse- receive merchandise and process as needed
Side gig while looking for a more suitable position in Customer Service.
Survey Interviewer
ICF Incorporated
12/2022 – 6/2023
Using CATI system, I am conducting survey interviews for the CDC to residents of various states in the U.S. The survey is scripted and all answers are documented and recorded as we progress through each script. This job is part time.
Customer Service Representative
Mr Cooper
01/2022 – 06/2022
Utilizing skills learned from previous experience, I was helping customers with their Mortgage account(s),taking payments, submitting requests for account corrections, refunds, sending documents to customers, answering questions relating to anything needed with their mortgage account. Worked also with MS office Excel and Outlook.
Health Plan Advocate(Seasonal)
Bloom Insurance Agency, Bloomington, Indiana
10/2020 – 02/2021
Worked as a CSR in the Medicare insurance field. Completed insurance applications with enrollees and conducted health care assessments. Temporary job during open enrollment.
coRe Representative
iQor Tempe, AZ
05/2019 – 09/2020
As a coRe rep my job was to verify and approve credit applications for a large wireless carrier. Both Consumer and Business applications.
Education
Criminal Justice
CSULB Long Beach, CA 1984-1986
Did not graduate
Courses relevant are psychology, management, etc.
Golden West College Huntington Beach,Ca
1982-1984
A.S. Criminal Justice 1984
Cypress College Cypress, Ca 1978-1980
Did not graduate
Lakewood High School
Graduated 1976
Communication
At the present time I enjoy bicycling, reading, and studying to return to college
And Leadership
The kinds of sports I like are gym sports, yoga, and Pilates.
*Was not working from 06/2022 to 12/2022 due to having received retirement Social Security.
References
References provided upon request