DEVENDRAPRASAD.N

PRINCE*andPMPCertifiedprofessionaloffering 16Yearsofexperience,scalingnew heightsofsuccesswithhardwork&dedicationand leaving amarkof excellenceon each step; targeting strategic level assignmentsin Project Managementwithaleading organization of repute

CORECOMPETENCIES

-ITInfrastructureManagement

-Networking

-DataCentersandMigrationProject

-ServerManagement

-EndUserComputing

-Voice&VoIP

ad1att@r.postjobfree.com +91-984*******

PROFILESUMMARY

ManagedDiverseITInfrastructureProjects:LedcomplexITInfrastructure andTelecomprojects,specializinginOperatorNetworkingEnvironment,including Transmission, Data, and Access Network components. Delivered exceptional results for global and enterprise clients

Certified Project Management Professional: Held PMP and PRINCE2 certifications,demonstratingahigh level ofcompetencein projectmanagement. Applied 16 years of expertise to successfully manage IT Infrastructure and Telecom projects, ensuring quality outcomes

-HyperconvergedInfrastructure(HCI)- Nutanix and VxRail

-ProjectManagement

-StakeholderManagement

-CustomerManagement

- VendorManagement

-RiskManagement

-Planning and TeamManagement

-ProcessImprovement

KEYHIGHLIGHTS

Earned Customer Praise: Received accolades from customers for swift order deliveries, showcasing dedication to meeting their needs promptly

Exceeded SLA Targets: Achieved the Extra Mile award by surpassing SLA targets, demonstrating a commitment to exceptional service and efficiency

Recognized for Outstanding Performance: Received the prestigious Blue Ribbon award in acknowledgment of exceptional performance, highlighting dedication to excellence

Maintained On-Time Delivery: Garnered multiple client appreciations for consistently deliveringordersontimeandprovidingtimely updates, ensuring customer satisfaction through reliable service

SOFTSKILLS

Communicator Leader

TeamPlayer

Analytical

Result-oriented

Specialized in Operator Networking Environment: Applied extensive expertise in handling Operator Networking Environment, focusing on Transmission,Data,andAccessNetworkaspects.Leveragedthisspecializationto drive project success and client satisfaction

Managed International Projects: Demonstrated strong interpersonal and management skills while managing projects for clients in the UK, US, and APAC regions. Successfully navigated diverse cultural contexts and project requirements, ensuring seamless project execution

ProficientinClientProjectManagementTools:Utilizedin-depthknowledge and skills to adapt to various client-specific project management tools. Ensured seamless integration and effective communication, enhancing project efficiency

TelecomTechnologyProficiency:Leveragedtelecomexperienceandin-depth knowledge of telecom technologies, providing valuable insights into network dynamics. Applied this expertise to enhance project understanding and implementation

Track Record in Global Project Management: Established a proven track record in managing projects for UK and US-based global and enterprise customers. Delivered consistently high-quality results, earning a reputation for reliability and professionalism.

WORK EXPERIENCE

BCT as Project and program Manager, Dec’22-Sep’23 Client:Dell

Toolsused: FF,SNOW

KeyResultAreas:

Managed IT Infrastructure Projects: Oversaw projects supporting IT Infrastructure and Azure build-outs. Led M365 implementations across multiple sites and geographies, ensuring seamless integration

Possessedin-depthknowledgeofITInfrastructure,includingNetworking,Server Management, End User Computing, Voice & VoIP, etc. Managed projects with personalaccountabilityfortimelyandcost-effectivedelivery,includingsmall-scale projects like Vmware and Hyper-V

DemonstratedexpertiseinHyperconvergedInfrastructure(HCI)solutionslike Nutanix and VxRail, ensuring effective project delivery and client satisfaction Managedprojectdelivery,emphasizingobjectivesoftime,cost,quality,and CustomerSatisfaction(CSAT).Ensuredprojectsadheredtosetstandards, meeting customer expectations

Exhibited strong communication skills, coordinating with stakeholders and conductingtransitionreviewcadence.CollaboratedwithSalesandSolutionteams to develop transition solutions for prospects

Documented and shared project learnings, fostering a culture of continuous improvement. Identified project risks, effectively managed and mediated issues, and developed confident solutions

Addressed issues promptly, maintaining open communication with all stakeholders. Demonstrated customer focus, built on openness, trust, and delivering on promises, enhancing overall project success

Fosteredstrongteamcollaborationacrossmatrixedclientandgeographicallydispersedvirtualteams.Cultivatedapositivework environment, promoting effective teamwork and project synergy

Exhibited strong communication and interpersonal skills, ensuring seamless interaction and understanding among team members and stakeholders

-Dueto project rolloff,Lookedforother opportunities

Client: IBM

ToolsUsed: SNOW,MS Project

KeyResultAreas:

Managed data center move and data migration projects, ensuring seamless transitions and high availability of IT infrastructure installations

Accountable for coordinating multiple concurrent projects aimed at strategic business activities. Oversaw end-to-end IT infrastructure projects, utilizing project management best practices and aligning with clients' PMO methodology

Droveinternalandexternalprojectgovernance,frominitiationtoclosure.Reviewedprojectscopes,createdplans,andmonitoredgoals and status, resolving conflicts and mitigating risks

Managed all aspects of project implementations, including rollouts, resource tracking, schedule development, coordination, and communications. Constructed detailed migration planning workbooks for successful installations

Communicated potentialrisks and issues promptly to stakeholders, minimizing conflictsandcommercial exposure.Ensured adherence to commercial approval processes and informed relevant parties about changes to project baselines

Demonstratedacomprehensiveunderstandingoftheprojectmanagementlifecycle.Implementedeffectivestakeholder,customer,and vendor management, ensuring successful project outcomes

Workedcloselywithvariousteams,includingDCServiceProvider,Hosting,Network,andClientServices,ensuringaccurateandefficient project delivery. Influenced collaboration between Business Owners, Project Managers, and Operations Teams, supporting risk mitigation and issue resolution

Led and managed infrastructure projects across various delivery phases, ensuring successful project completion within specified timelines. Exhibited strong judgment, attention to detail, and skills in process improvement, risk management, planning, and team management

PREVIOUS WORK EXPERIENCE

QuessCorp–AccentureasMobilizationSpecialist(PMO) Apr2020 -Sep2020

Eg Innovations as Project Manager Mar 2020 - Apr 2020

TATACommunicationsTransformationServices April’10-Nov2019

Tools used: AMDOCS,Clarify, remedy

Growth Path:

oDelivery Manager Jan2018- Nov2019

oDeliveryEscalationSpecialist Aug2015-Dec2017

oProjectImplementationManager Jan2012-July2015

oDesign Engineer (Network Planning & Implementation) Apr 2010 – Dec 2011 PrithviInformationSolutionsasProjectEngineer,Jul2008 -Mar2010 Shyam Telecom ltd. as Project Engineer, Jan’04-July’05

EDUCATION

Bachelor of Engineering (Electrical & Electronics) from Sapthagiri Engineering College, University of Madras

NTTDataasProjectManager,Sep22-Nov22

NityoInfotechasProjectManager,May’21-Sep’22

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