Case Manager Customer Service

*** *. ***** ******, ******* Illinois *****•

630-***-****, ***************@*****.***

SHEQUITTA BUTLER

Objective

To obtain a position where I can utilize my current skills and help maximize and create more opportunities for advancements, while contributing to the overall benefit and continual growth of your organization. Experience

06/14-01/22 Uhlich Children’s Advantage Network Chicago, IL Residential Treatment Specialist

Provide direct services to children and adolescents with behavioral and emotional disorders

Teach appropriate daily living and social skills

Crisis intervention

Overseeing all aspects of daily living for residents 09/10-06/14 Uhlich Children’s Advantage Network Chicago, IL Case Manager

Maintains a caseload of 66+.

Completes filing, entering information into excel spreadsheets.

Refer individual to other social service agencies.

Assist family with financial self sufficient.

08/08-09/10 Uhlich Children’s Advantage Network Chicago, IL Outreach Specialist

Completed monthly outreach for Case Managers.

Answered phones, faxed, copied, filed paperwork, and completed schedules for staff.

Greeted individuals as they entered the Family Works Office.

Completed excel spreadsheets for submission to property management. 05/04-09/06 Centers for New Horizon Chicago, IL

Community Outreach Specialist

Answered phones, faxed, copied and filed paperwork.

Passed out flyer to inform individuals of upcoming events.

Advocated for resident with Property Management.

Trained new staff on assign duties.

Education

06/02 Chicago, IL

Carver Military Academy

Graduated with High Diploma

Skills

Responsible, Reliable, Dependable, Highly Organized, Excellent Communication Skills, Interpersonal Skills, Computer Literate, Proficient in Microsoft Word and Internet Research, Customer Service. References

References are available on request.

Contact this candidate