VALICIA FRANKLIN-TAYLOR
916-***-**** ********@*****.***
Accomplished and enthusiastic former Assistant Director/Sr. Program Associate with a solid history of achievement in community outreach and special events logistics. Proven track record in strong organizational and prioritization abilities. Areas of expertise include research, analysis development of policies and procedures. Expert experience with 1-1 comprehensive member/client relations with an ability to handle multiple tasks with accuracy and efficiency. AREAS OF EXPERTISE & ATTRIBUTES
Problem Solving Tactical/Priority Setting Project Management Creative Solutions Event Coordinator
PROFESSIONAL EXPERIENCE
Wilton Rancheria; Elk Grove, CA – Assistant Housing Director; May 2017- June 2022 Responsibilities & Accomplishments
• Assisted with identifying gaps in services and potential solutions on how to bridge those gaps;
• Assisted with planning, managing, implementing, and evaluating strategies and initiatives;
• Maintained best practices and applicable laws of Tribal housing to provide current and relevant housing strategies;
• Ensured that all programs are operated in compliance with all applicable regulations and within HUD guidelines;
• Advised on the development of budgets and monitoring, as well as the creation of quarterly reports;
• Worked with community leaders and community members to leverage community resources;
• Advised on the implementation of HUD programs and helped to develop the policies and procedures;
• Provided advice and guidance on the promotion of awareness of Indian housing programs and services through internal and external communication practices. Assists Tribal Members by informing and promotingTribal housing services and objectives;
• Acted as Interim Housing Director for 1 years, transitioning from a temporary employee, proving my skillset and later acquiring the Assistant Director position permanently;
• Worked with stakeholders to identify opportunities for marketing campaigns, services, and distribution channels that will lead to an increase in Tribal housing services, clients, and revenue generation opportunities, as well as brand enhancement and communication strategies;
• Oversaw management of all social media accounts for the Housing Department;.
• Identified and developed relationships with Tribal housing programs as well as partner with Indian housing organizations;
• Created and executed a strategy to gain and maintain ongoing relationships with Tribal housing community partners;
• Ensured timely communication with internal and external partners and customers, supporting collaboration in account management and activities to achieve shared goals;
• Coordinated marketing materials, captured internal/external community resource information, and disseminate to the Members;
• Performed other responsibilities as assigned;
VALICIA FRANKLIN-TAYLOR
Page 2 Resume
AARP, Inc.; Sacramento, CA - Sr. Program Assistant; Sept 2011 - Apr 2015 & Advocacy Administrative Assistant; Mar 2011 - Oct 2002
Multi-Cultural & Community Outreach Department
• Organized 60 comprehensive community event activities yearly (i.e., Senior Rally at the state capital, My Hair, My Health, My Wealth in Oakland, and Women’s Health Forum at the LA Convention Center) for the 50+ population throughout California in addition to organizing all logistics as needed;
• Worked with over 100 community volunteers monthly to help coordinate community engagements with the 50+population in the Los Angeles, San Diego, San Francisco, and Oakland area;
Managed 6 immersive experiences monthly for audience members to enhance their member engagement; able to successfully engage the 50+ population with resources and information together with a highly successful member engagement Movies for Grownups
– specifically targeted for the 50+ demographics in Los Angeles, San Diego, San Francisco, and Oakland;
• Ensured that logistics were in place for on-site events (e.g., venue, talent, permits, insurance, vendors, etc. were in place for community engagements;
• Coordinated with internal/external partners to order/design the collateral materials for all managed activities;
• Created, implemented, and carry out promotions to ensure that targeted demographics were reached;
• Reported outcome measurements through (CVENT) system software; Advocacy Department
• Created advocacy support letters and distributed to legislators at the state capitol;
• Organized quarterly Lobbyist & Advocacy Volunteers expenses for required state reporting;
• Updated legislative bill analysis daily and disbursed to the advocacy department EDUCATION
December 2012
• State University New York (SUNY); Empire State College: Bachelor of Science Degree; Concentration: business administration, economics & marketing ADMINISTRATIVE EXPERIENCE & COMPUTER APPLICATION SKILLS Proficient: Microsoft Word (documents) Microsoft PowerPoint (presentations) Microsoft Excel (budgets & spreadsheets) Microsoft Publisher (brochures, flyers) Microsoft Teams (workspace) Google Applications (Gmail, Calendar, Drive, Docs, Forms) Social Media Platforms (Proficient in Facebook, Instagram & Twitter) CVENT – (events software), PeopleSoft (on-site events operations platform) & SharePoint – (cloud sharing)