Post Job Free

Resume

Sign in

Customer Service Front End

Location:
Charleston, WV
Posted:
November 19, 2023

Contact this candidate

Resume:

Angela Corey

**** *** ***

Charleston, West Virginia

Mobile: 408-***-****

Email: ad1ak0@r.postjobfree.com

EMPLOYMENT HISTORY

Safeway - Oakland, CA 11/2022 - 06/2023

. Same duties as Savemart Keycarrier

Savemart – Carson City, NV 06/2018 – 10/2022 Key Carrier/Head Clerk

· Occasionally maintain total store operations in absence of store management

· Provide customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service.

· Perform front-end management functions, guarantee front-end performance, productivity, customer experiences and overall front-end efficiency (to include refunds/ returns, loans/pick-ups, check authorization, over/short tills, check collection, WIC compliance, EBT compliance, items checked per minute, etc.)

· Directly lead store associates with focus on accountability and achieving high level of business performance in assigned area

· Oversee and directs activities of checkers, service clerks and others to ensure efficient and timely customer service, adequate staffing, safe/secure work areas, perfect store and parking lot appearance, timely staff relief and compliant handling

· Monitor ads/promotions/seasonal changes and perform and/or ensure the timely performance of display set-ups, signage, and store decoration

· Safely and efficiently stocks merchandise shelves and displays to maintain appealing appearance of products on shelves, to ensure adequate supplies and customer satisfaction and maximize sales

· Perform other Senior or General Clerk assignments Target Corporation – Campbell, CA 01/2016 06/2016 Customer Service/Retail Assistant

• Expert in bagging, carry outs, gathered and held shopping carts, price checks; take return products back to proper shelf locations, demonstrated ability to work speedily and efficiently

• Customer Service

• Cashier/Clerk

Safeway – Campbell, CA 03/2014 09/2014 Courtesy Clerk, Customer Service/Bookkeeper

• Expert in bagging, carry outs, gathered and held shopping carts, price checks; take return products back to proper shelf locations, demonstrated ability to work speedily and efficiently.

• Sweep and mop floors, assist in the prompt cleanup of spills and other general housekeeping duties. Supportive, eager, and courteous; can make customers feel important and valued

• Audit monies from night drawer pulls and during the day, refurbishing drawers as needed, count overages, make change, follow through with customer complaints and returns

Landmark Event Staffing– Oakland, CA 05/2011 02/2014 Supervisor

• Supervise 10 to 30 employees during sporting events at multiple different venues.

• Manage high volume gate security, individual physical searches, ticket verification, operate 2-way radio for communication to stadium Management, instructing staff on scanner operations and venue rules, organize shift breaks, maintain entry and exiting flow, act as liaison with Police Force at gate assignment, and ensure all staff provide exceptional customer service to all patrons.

Jamba Juice – San Jose, CA 05/201207/2013

• Customer Service

• Cashier

• Deliveries



Contact this candidate