Geeta M / Quality Assurance Tester

Address: Chandler-85225, AZ Phone: 915-***-**** Email: ad1aig@r.postjobfree.com

PROFILE:

6+ years of overall experience as Quality Assurance Tester/Sr.QA Analyst/Onsite Coordinator in the Software Testing field with multiple skills in Functional Testing, Automation Testing, Load Testing of the Web, Desktop Applications.

Experience in testing of Financial -Banking, Telecom, Health Care and Education domains.

Good understanding and work experience on Waterfall/Spiral and Agile working Models

Well exposed to all the SDLC cycles consisting of business needs requirement analysis, development, testing and maintenance

Expertise in collaborating with functional/cross functional test teams conducting Test Readiness Assessments Expertise in Manual Testing Process and Testing Techniques.

Well experienced in writing detailed Test Plans /Test strategy documents.

Well experienced in integration testing with upstream and downstream systems and coordinating across different teams.

Experienced in builds validations, Risk based Regression, end to end regression of the application with detailed reports.

Have diverse experience in Software Testing and Quality Assurance, with expert level skills in strategic areas into Functional Testing, Integration/System Testing, Data base and Regression Testing having executed on both Client/Server and web-based applications

Experience in sharing detailed Test Results Reports, Effort estimations to client with detailed Analysis reports

Good exposure in working with tools like ALM/Jira/SQL/Confluence/Slack channel on day-to-day basis.

Functional knowledge of Payments channels & products (ACH Transactions, Cards and Wires Transactions.)

Running automation in Jenkins and Bamboo build tools.

Experience in working with Peoplesoft Modules like: HCM AP, AR Modules.

API Testing with Postman and Soap UI tools

WORK EXPERIENCE

Fannie Mae EL Paso, Texas

Quality Assurance Tester July 2020 – Present

•Created test scenarios, test conditions and test cases after reviewing user stories in each sprint

•Involved in all sprint ceremonies like Sprint Planning, Sprint Grooming, Sprint Review and Sprint Retrospective.

•Executed test cases and logged defects in Jira in Target process application

•Involved in Regression, Functional, Smoke, Adhoc, Integration, End to End System testing and UAT as part of sprint cycles.

•Assisted in entering and updating Issues (Epics, Stories, and Tasks) onto JIRA Agile application.

•Tested all modules of Source UI such as Platform Integration, Payment Management, Admin, Pricing, Audit, Activity Log, Versions, etc.

•Created different rate configurations and payment policies based on CMS requirements using design module of Source UI.

•Designed help guide for standard testing process and conduct training sessions as per need.

•Performed Cross Browser testing to check overall functionality of Source UI.

•Conducted System testing on Web Dev, QA, pricing server and performed UAT testing on staging server.

•Shared detailed Test Summary Reports with Managements

•API testing as part of integration testing to determine if they meet expectations for functionality, reliability, performance, and security. using Postman tool.

•Validated ACH Transactions, Cards and Wires Transactions as part of functional testing.

•Worked in Slack/Team Site for collaborations and peer Reviews with other teams effectively.

•Created Testcases in ALM and executed Manually and executed automation suite in Jenkins and Bamboo.

Excellus BlueCross Blue Shield Rochester, NY

System Tester July 2018– June 2020

•Performed claims and membership service request testing, user acceptance testing, and billing testing in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA)

•Utilized SQL to query information about members’ health plans, products, and policies to support billing testing

•Worked with multiple business stakeholders to determine testing coverage for key areas (e.g., medical, mental health) and prioritized business criticality

•Executed QTP regression suites for each build

•Recorded, debugged enhanced Automation scripts written in QTP.

•Experience in EDI enrolment transactions 834, 820, 835, 837, 270, 271, 276, 277, 837, 835, 997.

•Performed 508/WCAG testing for Billing claims.

•Validated approx. 100 claims per day (medical, mental health, regression claims) under full test grid

•Designed and developed use cases, requirement traceability matrix, test case scenarios and root-cause analysis

•Utilized Clear Quest to report, track, and manage defects throughout the test cycle

•Analyzed business and system requirements for various products and plans

•Proficient with HIPAA, SDLC, Facets, claim adjustments, and claim processing from point of entry to finalization and providing solutions to identified problems of test methodologies from project definition to post-deployment documentation

•Validated claims using Facets tool which included status changes, member statuses, error and warning messages, and authorizations

•Worked on requirement analysis of business and functional requirements and creating Use Case and User stories.

•Served as a liaison between our stakeholders and the development team to meet health care expectations by gathering, documenting, and analyzing business requirements and functional specifications.

•API testing as part of integration testing to determine if they meet expectations for functionality, reliability, performance, and security using SOAP UI tool.

•Worked in PeopleSoft application modules like HCM Module.

Focusssed Solutions

Bangalore, India

QA Tester May 2016 – June 2018

• Participated and represented in daily SCRUM meetings, Defect Triage meetings,

•Lead monthly meetings with clients to document requirements and explore potential solutions

•Tested Role Based Access Controls (RBAC) for trading application focusing on Segregation of Duties (SOD)

• Gathered Business requirements and tested Multi-Factor Authentication for trading platform.

•Worked extensively with business and developers on password reset and self-service modules for both Online Trading and PMS applications, and proactively worked with development team in problem analysis and resolution

•Diagnosed, troubleshot, and resolved a range of software, hardware, and connectivity issues

•Proven success in handling high-volume help desk calls by rapidly diagnosing, troubleshooting, and resolving client issues

•Coordinating with clients on the work schedules and all the phases of software development life cycles like Agile Methodologies /Hybrid Methodologies and other life cycles.

CERTIFICATIONS:

oInformation Technology Infrastructure Library (ITIL V3 Foundation)

oCertified Tester Foundation Level (ASTQB CTFL)

oCertified Tester Foundational Level Agile Tester (ASTQB CTFL-AT)

Tools and Technologies used:

Test Management Tools : JIRA,ALM, DOORS, Mercury Quality Center 10.0

API Tools : SOAP UI, Postman, Ready API,

Databases : TOAD,Oracle 11i, SQL Server-2000

CI/CD or build Tools : Jenkins, Bamboo

Security Testing Tools : Rational Appscan

Operating Systems : Window10/8/7/Vista/XP/2000/95/98/NT/Unix,Linux

Applications : Java, ASP.NET, PeopleSoft, SAP, Siebel, SharePoint, Cloud Computing

Application Servers : Client Servers/Web Services, WebLogic, WebSphere, IIS

Work Authorization: Valid I485 EAD

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