Salida, CO ***** 512-***-**** 512-***-**** ad1ahr@r.postjobfree.com

GEMMA PRADO

Enthusiastic Residential Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the vision and values of the Organization I work for and training in responsibility. Motivated to learn, grow and excel in dignifying quality of life for the fragile members of our Community with different abilities.

I just got my certification in Visions Caregiver from the state of Hawaii. PROFESSIONAL

SUMMARY

SKILLS ● Crisis Intervention

Family Education

Programs

●

● Case Needs Assessment

● Educational Strategies

● Community Outreach

Determine Medical

Necessity

●

● Resource Management

● Telephone Etiquette

● Educational Evaluation

● Progress Evaluation

● Annual Case Reviews

Multitasking and

Organization

●

CASE MANAGER 11/2021 to Current

Catholic Charities Of The Diocese Of San Diego, San Diego, CA PERSONAL CARE ATTENDANT 04/2021 to 02/2022

IHSS, Quincy, CA

RESIDENTIAL HOUSE MANAGER 05/2023 to 09/2023

Napili Residential, Maui, Hi

PARAPROFESSIONAL AIDE 04/2021 to 09/2021

Plumas Unified School District, La Quinta, CA

WORK HISTORY

● Contributed to client case file preparation and verified inclusion of required documentation.

● Contacted clients to schedule appointments and discuss progress of cases.

● Communicated pertinent information to clients via phone, email and mail. Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.

●

● Transported individuals to events and activities, medical appointments and shopping trips.

● Assisted clients with daily living needs to maintain self-esteem and general wellness.

● Assisted residents with daily hygiene and living tasks.

● Managed all intake and discharge paperwork and procedures for residents.

● Managed day-to-day operation of home to comply with regulations and agency standards.

● Scheduled and coordinated staff meetings to discuss policies, procedures and goals. Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.

●

TEACHER 07/1993 to 12/1999

Colegio Fray Luis De León, Querétaro, Mexico

MANAGER ON DUTY 09/2023 to 11/2023

Bluefin Bay Family Of Resorts, Tofte

Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.

●

● Incorporated multiple types of teaching strategies into classroom.

● Promoted physical, mental and social development using classroom games and activities. Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.

●

Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.

●

● Trained employees in essential job functions.

Handled employee-related issues to improve performance, professional conduct, and attendance reliability.

●

● Initiated plans to improve customer relations, quality standards, and service efficiency. Universidad Panamericana, Mexico City, Mexico

08/1983

My bachelor's is in Education ( Pedagogy)

EDUCATION

Mom of six children . One with autism .

Manage their lives with education, sports and spiritual activities . ADDITIONAL

INFORMATION

CERTIFICATIONS Visions Certificate

Spanish

Native or Bilingual

English

Full Professional

LANGUAGES

Contact this candidate