Ashton Bossie
Entry Level
Ashton Bossie
Birmingham, AL 35209
******.********@*****.***
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Skills Forklift Operator
Computer Skills
Management
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Experience Int Wines/ Forklift Operator
January 2020 - May 2021 Pelham, Alabama
● Storing new products in designated areas
● Forklift Operator
● Load and Unload Trucks
AT&T Internship / Help Desk IT Support
August 2022 - August 2023, Jefferson State Community College
● Installing and Setting Up New Routers
● Preparing disposition paperwork of unused equipment
● Exchanging PCs in classroom
● Adding devices to domain
● Troubleshooting audio and visual equipment
● Create CAT5e cables
● Install Projectors
● Networking lab computers
Vestavia Knolls Townhomes/ Pool Manager
May 2021 - Current Vestavia, Alabama
Every Summer, I run the Clubhouse and Pool. My responsibilities were to make sure the pool and clubhouse were safe for use. I always had to check to see if residents paid their HOA fees. So they can gain access to the pool and clubhouse. Anybody who didn’t pay the HOA fees, was ordered to leave. Besides that, my other duties were maintenance. I was responsible for making sure grass was cut, restrooms are clean and maintained, check pool Ph levels
T-Mobile/Call Center
March 2022- May 2023, Homewood, Alabama
● Troubleshoot step by step with customers
● Handle customers complaints
● Provide solutions and alternative within the time limits
● Follow up calls to ensure resolution
● Take the extra mile to engage customers
Strategic Systems/IT support
Contract Job. August 2023-October 2023 Birmingham AL
● Took computers down and reinstall them in the new building
● Mount computers to docking stations
● Troubleshoot computers and printers to make sure they were working properly
● Install routers through the building
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Education Hoover High School / High School Diploma August 2015 - May 2019, Hoover, Alabama
Class Of 2019
Jefferson State Community College / Computer Science January 2021 - Current Pelham, Alabama
CIS 268 Software Support
CIS 269 Hardware Support
Im working toward getting my certs. These classes so far, I have learned the basic components of a computer: motherboards, hard drives, RAM, DDR RAM, Printers, Monitors, and some Troubleshooting of things I listed.
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