Customer Service Visual Merchandising
Resume:
San Francisco, Ca *****
ad1ag3@r.postjobfree.com
Nancy Torres
SKILLS
Organized,Bilingual (Spanish),Adaptive,detailed orientated,hard working, problem solver,ethical,fair, honest, responsible, leader,Visual Merchandising, Great at management(6 years of high management experience),cleaning, very social, workaholic, great in working in teams, takes accountability, creative, Microsoft word,excel spreadsheet, google docs, customer service, phone edict, scheduling, worked with children all ages and backgrounds
EXPERIENCE
Ulta beauty, - M.A.C Specialty Artist / Lead
September 2020- ongoing /present
● Style boards
● KPI’s and SPH
● Visual Merchandising and floor move
● Adding on and informing about product to customers( product knowledge)
● Cleaning and Sanitization
● Making testers
● Processing orders
● Helping on the floor and supporting in store needs and goals
● Color matching Queen
● Skin expert ( in oily, sensitive,acne prone skin)
● Booking appointment and answering phone calls
● Attending course meetings
● Can execute 6 makeup applications in one day back to back Nordstrom, — Stylist and Chanel Counter manager
March 2019-August 2020
● Style boards
● Meeting with clients and styling their wardrobes
● Booking appointment and checking in guest
● Opening and closing procedures
● Brand meetings
● Personal books
● Responsible for booking appointment for special events
● Testing new products and learning about product
● Responsible for counter duties cleaning and opening, closing procedures
● Checking in co workers and Reaching sales goals
● Booking makeup appts
● Cleaning and sanitizing stations and makeup testers
● Making testers and processing them out
● Building baskets
● Opening and closing procedures
● Logging in and out money at the beginning and end of shift Aldo Group Shoes, — ASM and Store Manger
June 2016- March 2019
● Worked with employees to achieve sales goal
● Mentor and guide sales and numbers for the store
● Conference calls
● Handle money and books for the store
● Opening and closing procedures
● Number 5 top sales National on the west cost
● Top store on sales for 2 years in a row on the west coast northern region
● Traveled to different locations to train staff and leaders as brand educator San Francisco City College, — Project survive counselor April 2018- 2020
● Worked with domestic violence victims, helping them with the resources and emotional support.
● Trained students of City College to be mentors and advocates for domestic violence.
● Worked in research analysis on domestic violence victims in California.
● Volunteered in women shelters
● Did public speaking downtown in city hall and mayors office Volunteering Experience:
Sister of charity Summer camp Counselor-5 years (worked with kids ages 4-13 years or age.
San Francisco warriors Cheer coach- (rookies 6-10 year olds ) 3 years Phillip and Sala Burton TA- worked in front desk and in collaboration with the whole staff
And students. (2 year)
Education
San Francisco State University- Psychology (ongoing) and Minor in Business Administration
City College of San Francisco- AA degree in Behavior Science and Oceanic Studies
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