Justin Dietz

***** ** **** ******* **

Kent, WA *8030

253-***-****

ad1afy@r.postjobfree.com

Education

GED - Franklin

High School

Seattle, WA

**** - ****

Key Skills

Reliable

Committed

Proficient

Social

Trustworthy

Flexible

Hardworking

Helpful

Punctual

Organized

Fast learner

Problem Solver

Work Experience

MAY 2023 - PRESENT

Master Technician Jiffy Lube – Kent, WA

-Promote teamwork to deliver on time and accurate guest care during all operating hours.

- Demonstrate excellent guest service, including clear communication and feedback about guest vehicles.

- Ensure that the service center, specifically the workstation, is clean and presentable.

- Perform complete disc or drum brake service, including replacing all braking components and performing full brake flushes.

- Provide diagnosis and pinpoint issues in the braking system.

- Use the current computer system to provide estimates for parts and labor.

- Road-test vehicles (before/after) to ensure all work is completed up to standard.

- Perform ancillary services such as lubrication, fuel services, tire rotations, and gearbox service.

2012 - 2015

Assistant Manager Lube Right – Renton, WA

- Maintained a friendly and courteous demeanor with customers and staff.

- Utilized a computer to process and ensure timely work completion.

- Ensured exceptional guest experiences by meeting all sales and service needs.

- Led team huddles and store meetings to set direction for achieving business goals.

- Managed inventory and product ordering to meet business needs.

- Adhered to all rules and regulations to maintain a safe and productive work environment.

2003 - 2004

Walmart Auto Care Center - Federal Way, WA

- Performed lube tech duties and provided excellent customer service.

- Maintained a friendly and courteous demeanor with customers and staff.

- Conducted engine oil changes, leak inspections, fluid top-offs, tire rotations, and more.

Justin Dietz

10835 SE Kent Kangley RD

Kent, WA 98030

253-***-****

ad1afy@r.postjobfree.com

References

Gary Garvin

425-***-****

Jamal York

253-***-****

Chad Conti

206-***-****

2000 – 2003

Assistant Manager Jiffy Lube - Kent, WA

- Collaborated with the General Manager to increase revenue and guest counts by delivering excellent customer service.

- Set the example as a leader and build team engagement by focusing on teammate development.

- Ensured quality service and contributed to budgeting, sales forecasts, and profit performance.

- Assisted in building and maintaining an engaged workforce. Volunteer Experience

2015 - 2017

Mill Creek Middle School – Kent, WA

Mentored and provided emotional support to troubled youth facing various challenges.

Acted as a positive role model, emphasizing the importance of making responsible choices and setting achievable goals.

Participated in after-school programs and activities designed to promote teamwork, self-esteem, and personal growth.

Maintained strict confidentiality regarding sensitive information shared by the students.

1986 - 1996

Jacobson Nursing Home - Seattle, WA

Engaged with residents in a compassionate and empathetic manner, providing companionship and emotional support.

Assisted with mealtime activities, including feeding, and ensuring residents' dietary needs were met.

Organized and participated in recreational activities such as games, crafts, and group outings to enhance residents' quality of life. Accompanied residents on walks and provided assistance to those with mobility challenges.

Listened to residents' stories, providing them with a sense of connection. Offered a helping hand to the nursing staff, aiding with tasks like transporting residents and maintaining a clean and orderly environment. Collaborated with the facility's staff to improve the overall well-being and comfort of the residents

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