CRAIG BUCKINGHAM

SYRACUSE, NY *****-**** 315-***-**** ad1afu@r.postjobfree.com

Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Responsible Field Operator brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle. Hardworking employee enthusiastic about learning the new field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Local Routes Understanding

Plates Presentation

Dispatch Collaboration

Advanced Planning

Verbal and Written Communication

Delivery Driver, 08/2022 - Current

DoorDash, Grub Hub. & Insta Cart – Syracuse, NY

Completed on-time deliveries by choosing best and most efficient routes. Delivered packages to customer doorsteps and business offices. Maintained upbeat, positive attitude in busy, customer-focused environment. Completed rush deliveries on tight timetables to satisfy customer needs. Read maps, followed oral, and written instructions and used GPS technology to make deliveries. Operated vehicle safely in highly congested areas with no traffic violations. Oil Change Technician / Detailer, 03/2011 - 09/2019 Quik Car Care – 1600 Erie Blvd E.

Topped off fluids in vehicle engines to lubricate, protect, and cool engine. Kept shop areas neat, clean, and free of safety hazards. Conducted safety checks for leaks to repair damage on undercarriage of vehicles. Checked fluids, tires, brakes, and other systems as part of Number-point inspection. Greeted customers and answered questions about oil changes and other services. PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Vacuumed interior of vehicles and washed exterior windows to boost customer satisfaction. Partner / Manager Co-Owner, 02/1999 - 02/2011

Unique Bath & Beauty Boutique – 544 Westcott Street Worked closely with clients to design effective promotions to meet customer needs and exceed sales goals. Developed campaigns, led design and tracked results. Planned and prepared advertising and promotional material to increase sales of products or services and work with customers, company officials and advertising agencies. Developed advertising tactics and implemented new solutions for increased brand awareness. Utilized e-mail, social media, radio and TV to highlight products and services. Upheld client satisfaction by designing accurate and detailed timelines for services and alerting clients of changes.

Built and deployed strategic approaches in marketing and branding to enhance product sales. Attended customer meetings, trade shows and conferences as company representative. Maintained account information accuracy by communicating frequently with salesmen and account executives.

Cross-trained existing employees to maximize team agility and performance. Maximized performance by monitoring daily activities and mentoring team members. Maintained professional, organized, and safe environment for employees and patrons. Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground. Accomplished multiple tasks within established timeframes. Improved safety procedures to create safe working conditions for workers. Maintained professional demeanor by staying calm when addressing unhappy or angry customers. Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Assisted in organizing and overseeing assignments to drive operational excellence. Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Successfully managed budgets and allocated resources to maximize productivity and profitability. Identified and communicated customer needs to supply chain capacity and quality teams. Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Set aggressive targets for employees to drive company success and strengthen motivation. Electrical Engineering : Electrician, 03/2016

EDUCATION

Onondaga-Cortland-Madison BOCES - Liverpool, NY

Electrical engineering

Certified in electrical engineering from Onondaga Cortland Madison Boces CERTIFICATIONS

ADDITIONAL INFORMATION