Post Job Free

Resume

Sign in

Support Specialist Customer Service

Location:
Greenup, KY
Posted:
November 19, 2023

Contact this candidate

Resume:

Melissa Reeves

Ashland, KY 606-***-**** ad1af0@r.postjobfree.com

PROFESSIONAL SUMMARY

Substance and Mental recovery are a passion of mine, through peer-to-peer role counseling to help someone to build their life skills, and to regain their success towards their family, peers, and in the workforce. Highly motivated advocate with empathetic emotion for every client that is seen. Energetic groups that have conversations of short- and long-term goals and the goals are written down and elaborated on. CERTIFICATIONS & LICENSURES

Peer Support Specialist Date Obtained

SKILLS

Critical thinking Conflict Management Spanish Cultural Competence Empathy- My favorite list of Skills are:

• Empathy

• Compassion

• Good Listening Skills

• Communication Skills

• Critical Thinking

• Patience

• Cultural Competence

• Social and Self-Awareness

• Ethical Commitment

• Flexibility and an Open Mind

• Strong Organizational Skills

• Self-Care

• Advocacy

• Attention to Detail

• Conflict Management / Resolution

TECHNICAL SKILLS & AI PLATFORMS

Microsoft Office Microsoft Word Microsoft Excel Microsoft PowerPoint Python BrightSpace Data Analysis GIS Mapping ChatGPT Diversio Midjourney Teams Zoom Adobe BARDE GAMMA BARD ACADEMIC AWARDS/ HONOR SOCIETIES/NOTABLE PROJECTS

Awarded at Southern New Hampshire University the The Honor of Merit for the GPA of 4.0 and nationally put on the college's merit website.

EDUCATION

School Name, Location

Here is how mine looks as an example, I will give you information on how to gather material for this: Southern New Hampshire University, Manchester NH 2023-present Bachelor’s in Psychology: Concentrations in addiction and human services GPA: 4.0

Skills & Knowledge Obtained: Crisis Plan Development, Identifying brand image and the role platforms play within, Analyzation of the roles that media and technology play in communication, Effective audience segmentation during a crisis,

Professional Development

Seminar/Conference/Program Name Year Obtained

Summary of skills obtained (no “I’s”, list this as you would your skills or job history) Example from my resume:

Leadership Training Seminar 2022

Professionally adapts behavior Maintains a positive attitude Professionally deals with a changing environment Exhibits self-awareness Builds rapport in an open, friendly, and accepting way. PROFESSIONAL EXPERIENCE

Position/Customer Service Manager

08/1999 – 05/2007

Bully Productions

• Setting up each cubicle attaching wires and cables to set them up to work for their station to receive calls.

• Training the employees how to talk with etiquette with proper conversation and sales with clients.

• Communication skills,

• Sales

• Management

• Independently self-motivated

• Awarded top sales manager

Reason for leaving: The company went out of business and the boss moved away Golden Oaks Memorial Gardens

05/2007-12/2007

Position : Lead Coordinator

• Making appointments for the salesperson

• Assist in family counseling after a loved one died

• Empathy

• Customer service

• Dealing how to respect someone with mental grief

• Awarded Lead Coordinator of the Tristate that was presented by regional manager

• Learn to be respectful with behavior of mental health with families coming in picking out tombstones and grave rights.

Reason for leaving : I was pregnant with twins and had another child and had to concentrate on being a mother and not miscarry. I had 3 children at that time 11 months and 4 days apart. Commented [LJ1]: No more than 10 years past current date unless it directly applies to the role you are about to apply for

References:

Dr Paul Boggs

2016 South 6th ST.

Ironton, OH 45638

Friend

740-708-0874O

Mary Rogers

One Stop Family Medical Center

120 north 3rd st

Ironton, OH 45638

740-***-****

Barbara Camp

Pastor

602-***-****



Contact this candidate