Customer Service Front Desk
Resume:
Aniya Riddick
Baltimore, MD *****
***********@*****.***
Self-driven and motivated highschool graduate with great academic performance and demonstrated success in customer service. I am looking for a job within the customer service industry that will enable me to showcase my talents and education while challenging me to adapt new skills and processes needed to advance within my career field.
Work Experience
Walmart Stocker
Walmart - Dundalk, MD
June 2023 to Present
I currently help at a front desk at Walmart Auto center helping customers and their needs . I handle customer paper work, making sure appointments are checked in and everything is in order, as well as keeping a clean and safe environment and handling customer concerns and complaints. Customer Service Associate
Wawa - Towson, MD
January 2021 to June 2022
I used customer service to make sure all customers left the facility with everything they needed and a great experience. I cleaned, prepped and cooked the food . I handled customer complaints and money/ merchandise.
Crew Leader
McDonald's - Abingdon, MD
January 2020 to December 2020
I became a crew leader by going above my means providing excellent customer service to all customers with my help operating the cash register, face pace drive through, keeping things organized and running throughout any shift, and making sure the whole crew is on top of everything. Education
High school diploma
Edgewood High School - Edgewood, MD
September 2018 to June 2022
Skills
• Cashier (2 years)
• Inside Sales
• Outside Sales
Assessments
Outside sales — Proficient
January 2021
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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