Project Coordinator
Resume:
Work Experience
McKenzie
Brown
Contact
Information
Address
Boise, ID 83709
Phone
99mckenzie.brown@gmail.c
om
WWW
https://bold.pro
/my/mckenziej-brown-
230*********/620
Skills
Proficient in Microsoft Office
Very Good
Proficient in Google
softwares
Excellent
Effective communicator
Excellent
Able to work with multiple
systems at once to
accomplish goals
Excellent
3 Years experience in Project
Management
Excellent
I am an outgoing personality that thrives in positive work culture. Learning new skills and processes is an exciting challenge I am happy to take on. My goal is to be with a company for the long run to grow and progress with the company.
Project Coordinator
Atlas Technical Consultants, Boise, ID
Scheduling of of excavations and drillings for
multiple sites.
Collecting payment and releasing reports.
Project set ups for team use.
Billing set up and coding.
Mapping locations for field work to distribute to
subcontractor.
Report publishing and uploading to digital platforms. Identified issues, analyzed information and provided solutions to problems.
Tracking recurring services and communicating the
schedule to team members to ensure completion.
Supervised multiple projects from project start
through delivery by prioritizing needs and delegating assignments.
Liaised between departments to facilitate
communication and keep appropriate parties
updated on project developments.
Maintained database and spreadsheets with
accurate inventory and status.
2023-06 -
2023-10
Inside Sales Representative
United Site Services, Boise, ID
Maintained up-to-date knowledge of available
products to best serve customers and maximize sales potential.
Managed friendly and professional customer
interactions.
Determined needs, delivered solutions, and
overcame objections through consultative selling
skills.
Answered customers' questions regarding products,
2022-08 -
2023-04
Distribution coordination for
both domestic and
international sales
Very Good
Tax documentation review
Good
Contract review
Good
Basic QuickBooks
understanding
Good
Ability to work as part of a
team
Excellent
Strong customer service skills
Excellent
Report preparation
Excellent
Complaint resolution
Excellent
Money handling abilities
Excellent
prices, and availability.
Customer Service Representative
Gymreapers, Boise, Idaho
Fielding incoming calls from customers
Placing orders over the phone and collecting
payment
Responding and resolving concerns via email and
phone calls
Deescalating upset customers to determine the next steps to achieve a resolution all parties are happy with
Responding to chargebacks
Creating data collection spreadsheets
2022-04 -
2022-08
Manager
Jimmy John's, Boise, Idaho
Handling and resolving customer complaints in
person and over the phone
Tracking inventory records and ordering products on a weekly basis
Hiring and training new employees
Keeping in-store, drive-thru, delivery, and pick-up orders separate and organized
Maintaining cleanliness standards
Balancing registers and safe to calculate proper
bank deposit
Collecting payments via cash and card
Directing and delegating smaller jobs amongst
employees based on their personal strengths
Ensuring the schedule is compliant with all
availabilities and resolving staffing issues
2021-10 -
2022-04
Manager of Special Projects
Microbe Formulas & Cellcore Biosciences, Meridian, ID Organized and prioritized workload to delegate
responsibilities among colleagues
Managed workflow and production output of
consultants
Collecting monthly data points and revenue for
monthly budgeting
Project Management and project tracking through
2019-11 -
2021-10
multiple departments
Creating data collection spreadsheets
Pulling monthly reports of pending commissions,
determining which accounts are valid to be paid,
paying valid accounts, and contacting those with
invalid accounts to resolve issues for the next pay cycle
Processing payments via wire transfer and seeing
through the entire process of international
distribution orders
Responding to chargebacks
Monitoring fraud systems to proactively protect
customers
Placing orders over the phone and collecting
payment
Responding and resolving concerns via email and
phone calls
Pulling weekly reports to show productivity
Deescalating upset customers to determine the next steps to achieve a resolution all parties are happy with
Resolving case-by-case customs clearance delays
for packages being sent internationally
Instructor/Assistant Teacher
YMCA, Meridian, ID
Answering multi-line phones in a timely and
professional manner
Maintaining paper and electronic records
Assisting in resolving account issues and explaining policy
Tracking enrollment, creating accident reports and designing fliers for parents using Microsoft
Coordinating transportation between schools and
other YMCA facilities with the Brown Bus Co
Managing food and office supply orders
Running student activities and assisting the head
instructor during class
Providing a support system for students and resolving issues regarding special needs and behavioral issues Working one on one with children with learning
disabilities in a classroom setting
2018-08 -
2019-11
Education
Assistant
Innovative Custom Homes, Meridian, ID
Creating and maintaining an organizational system
for paper and electronic files
Working independently and remotely to complete
tasks and meet deadlines
Answering contractor and customer calls
Editing site designs to add landscaping features
using Chief Architect X11 software
2018-10 -
2019-06
Store Team Member
Jimmy John's, Boise, ID
Greeting customers in a friendly manner
Handling and resolving customer complaints in
person and over the phone
Completing work accurately and with a sense of
urgency
Keeping in-store, drive-thru, and phone orders
separate and organized
Upselling additional items to increase sales
Maintaining cleanliness standards
Collecting payments via cash and card
2016-03 -
2018-08
High School Diploma
Borah High School - Boise, ID
3.5 GPA
2015-08 -
2018-05
Contact this candidate