Shift Manager Crew Members

TRANESHA DAVIS

*** ****** ** #**, *******, TX, **015, US • 832-***-**** • **********@*****.***

Shift Manager June, 2018 to Present

Buffalo Wild Wings Houston, TX

Aided the management team in developing and establishing a welcoming environment for crew members to air their grievances. Monitored cash drawers in multiple checkout stations to ensure adequate cash supply. Coached crew members to improve their performance and encourage them to work more efficiently. Trained and mentored new employees to maximize team performance. Managed schedules, accepted time off requests, and found coverage when shifts were short. Lead Cook August, 2013 to October, 2020

Buffalo Wild Wings Houston, TX

Quickly received food orders from cashiers and cooked items in order to finish the entire order and serve it hot. Cleaned the grills, griddles, ovens, and fryers to sanitize the kitchen surfaces and equipment. Measured ingredients and followed recipes to prepare food. Was in charge of overseeing the line cooks to ensure their safety and order accuracy. Delegated jobs within the kitchen depending on the amount of traffic in the restaurant and the skill level of the employees. Taught safety protocols and restaurant standards to the kitchen staff. Coordinated line cook break schedules to avoid delays and ensure adequate coverage during peak periods. Restaurant and Culinary Management, Associate of Applied Science 2024 CULINARY INSTITUTE LENOTRE Houston, TX

Positive and friendly

Customer-oriented

MS Office

People-oriented

Cash handling and management

Employee relations

Schedule management

Supervision

Team management

Cash flow management

I'm a Shift Lead Manager with real-world experience managing day-to-day operations. A Strong motivation combined with outstanding communication skills, and a leader with an organized nature and an analytical problem-solving approach who is goal-oriented and enterprising. Experienced Shift Manager with a proven track record of keeping operations on track and customers happy with high-quality, efficient service.

Maintains appropriate standards and follows safety guidelines successfully. Effective communicator who can work well with others in a group. Effective communicator who can work well with others in a group. Shift Manager with experience in scheduling, money management, and team management. Able to handle all aspects of operations. Dedicated to keeping costs down, employees working hard, and customers happy. SERV Safe

TABC

Texas Food Management certificate

Work History

Education

Skills

Professional Summary

Certifications

Supervised a team of 15 to 20 staff members.

I ensured that customers were satisfied with company products and services by doing purchase follow-up calls. Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit, and gift card transactions, balancing cash drawer at end of shift with 100% accuracy rate. Used Microsoft Excel to develop inventory tracking spreadsheets. Accomplishments

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