Customer Service Data Entry

Daniel Asgelete

**** * ****** ****** ***** Apt **1C Seattle WA 206-***-**** **********@*****.***

Self-motivated professional with 10 years of experience in data entry, warehouse, community development, teaching, customer service, resource mobilization, research, advocacy and awareness raising activates related to people with disability elderly.

Techincal Skills

Amazon Delivery Station Warehouse Associate July 2022 - present

Use technology like smartphones and handheld devices to sort, scan, and prepare orders; view prompts on screens and follow direction for some tasks; build, wrap, sort, and transport pallets and packages.

Ministry of Labor and Social Affair Addis Ababa, Ethiopia. May 2013- November 2018

Social welfare advocacy and awareness raising team leader

Undertook research activities, coordinated the preparation of documentary films and sign language training, organized capacity building training related to disability issue, co-organized the celebration of international persons with disability and older persons day at the national level.

Senior social welfare policy and program expert May 2011 to May 2013

Monitor and evaluated local NGOs related to the social sector, undertook studies related to the sector, prepared implementation manuals and service delivery minimum standards.

Bole secondary and preparatory school, Addis Ababa, Ethiopia Jan 2005 to May 2011.

Geography and civic and ethical education teacher

Prepared lesson plan, teach and evaluate the performance of students.

Education

Data analytics on progress

MA in Regional and Local Development studies -Addis Ababa University.

BA in Geography and Environmental Studies - Addis Ababa University.

Certificate in communication skills and customer service - Alison e-learning.

Skills

Proficient in Microsoft office, Pro-active, excellent in communica