Customer service representative

ASHLEY

WEDGER

**** *********** ****

Apartment *

Hugo, MN 55038

507-***-**** ***********@*****.***

Skills Summary

Dedicated and results-oriented professional with a strong commitment to exceptional customer service. Skilled in time management, effective communication, and meticulous attention to detail. Proven expertise in technical writing, computer literacy, and active listening. Adept at maintaining a high level of accuracy and organization in various tasks.

Education

MN Virtual Online High school

High school diploma 02/2011

GPA 3.7

Experience

Diebold Law Firm LLC / IRS Office

507 Jewett Street

Marshall, MN 56258

10/2021- 04/2022

Janitor

Cleaned, stocked and sanitized restrooms, waiting areas, personal offices, and other work spaces to assure health safety of both the employees and customers

Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.

Delivered quality customer service to address urgent needs and cleaning requests.

Dangerous Curves Nightclub

112 3rd Street

Boyd, MN 56218

08/2016 – 12/2020

Professional pole dancer

Incorporated a variety of movement styles into percussive dance routines for unforgettable live stage performances.

Responded quickly and address customer inquiries, questions and requests to increase

club and brand loyalty.

Organized & helped choreograph solo and multi person Pole dancing routines.

Ebay enterprises

512 Ripley Ave

Eau Claire, WI 54701

11/2015 – 02/2016

(Seasonal) Remote Customer service representative

Answer inbound customer calls efficiently and filling orders from multiple clothing Partners.

Data entry, submitting tickets for customers orders and quickly working to resolve any Issues customers may be having.

Adhered to company policies and scripts to consistently achieve call-time and quality standards.

●Documented and detailed calls and complaints using call center’s CRM database. ●Resolved concerns with products or services to help with retention and drive sales.

Target Distribution Center

9501 Hudson Road

Woodbury, MN 55125

12/2013 – 04/2014

(Seasonal) Packer / Stock select

Correctly packaging products in boxes and crates.

●Completed daily orders with expert picking and stock select items that will be shipped.

●Monitored outgoing packages for proper labels and accurate address information.

Lifted and unloaded containers of parcels onto equipment for transportation to sort stations.

Documented order updates by inputting data.

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