Derrick Robinson

Lawrenceville, GA ***** 678-***-**** ad19of@r.postjobfree.com www.linkedin.com/in/derrick-robinson1a System Administrator

Troubleshooting Technical Support Firewall Management Tools

• Experienced Cybersecurity and System Administrator with a passion for aligning security architecture plans and processes with security standards and business goals.

• Extensive experience developing and testing security frameworks for cloud-based software.

• Versed in robust network defense strategies, ready to stand between businesses and threat factors.

• Lifelong student of developments in threat detection and mitigation.

• Adept at assisting with every stage of cybersecurity management, from preventive measures to disaster mitigation and recovery.

CORE COMPETENCIES

Servers Network VMWare Virtualization DNS Implementation Project Management Decision-Making Troubleshooting Cloud Computing Technical Support Disaster Recovery Operating Systems Internet Protocol (IP) Address Structure Microsoft Windows 10 and 11 Routing Protocol Expertise Local Area Network (LAN), and Wide Area Network (WAN) Web and Data Security Software Deployment Microsoft 365 Experienced Network Operations Center (NOC) Administration Networking Protocol Expert Firewall Management Tools EDUCATION

Master of Business Administration: Information System Management Keller Graduate School of Management Naperville, IL Anticipated Date of Graduation: February 2024 Graduate Certificate in Information Security

Keller Graduate School of Management Naperville, IL August 2023 Bachelor of Science in Computer Information Systems: Cyber Security Programming DeVry University Naperville, IL October 2022

Associate of Applied Science in Information Technology and Networking: Information Systems and Programming DeVry University Naperville, IL August 2021

PROFESSIONAL DEVELOPMENT

CompTIA Network + N-10 008 Certified 09/2023

Microsoft Azure Fundamental AZ-900 Certified 05/2023 CompTIA CySA+ Cybersecurity Analyst Certified 09/2022 CompTIA Security Analytics Professional CSAP Certified 09/2022 CompTIA Security+(Plus) SYO-601 Certified 04/2021

PROFESSIONAL EXPERIENCE

Paragon Systems Physical Security Officer Atlanta, GA 02/2018 - Current

• Provide data entry and upkeep for computer programs which run databases and visitor logs.

• Create time sheets for employees with the use of Excel spreadsheets.

• Use software to enter code into the x-ray machine.

• Establish emergency response to manage and respond to physical security needs of employees, buildings, technology, and materials.

• Identify and resolve areas of risk and exposure.

• Recommend solutions and improvements to access control and video surveillance systems.

• Inspect and adjust security systems, equipment, and machinery to maximize coverage of parking lots and building interior and exterior.

Heritage High School Computer Technician Conyers, GA 08/2023 - 09/2023

• Certified computer technician specialized in troubleshooting and configuring Windows-based technology.

• The ticket clearance rate was 1%.

• Focus on speed and communication with a proven track record of customer satisfaction and productivity.

• Microsoft and Windows image experiences analyzed the system performance of 2000 laptop machines to prioritize and schedule software and hardware upgrades across the enterprise.

• Ability to wire commercial networking and phone lines-hands-on experience with RJ45 wiring. Derrick Robinson

Lawrenceville, GA 30043 678-***-**** ad19of@r.postjobfree.com www.linkedin.com/in/derrick-robinson1a Page 2 Professional Experience Continued

Tres’ J Center System Administrator Sumter, SC 10/2021 - 12/2022

• Planned all system design, saving $50,000 a year in lost time and materials through hardware location and system monitoring.

• Developed software is used by 75 employees to complete daily tasks.

• Created a user training hub that cut trouble tickets by 18%.

• Maintained 150+ Windows computers and peripherals, including all configuring and monitoring.

• Worked with vendors to cut equipment cost by 10%.

• Installed 150+ desktop computers during a company upgrade.

• Problem-solved, diagnosed, and corrected system to ensure functional objectives were met.

• Implemented system security by configuring, monitoring, and maintaining email applications and virus protection software. More for Less Tech System Administrator Athens, GA 04/2021 – 10/2021

• Effectively performed database and system administration tasks.

• Analyzed existing manual processes and developed and implemented improvements.

• Managed 50+ new IT tickets daily and worked to improve the user experience through communication and thoughtful system improvements.

• Ensured that all critical IT data remained protected with on-site and off-site copies.

• Worked with user support teams and other staff members to effectively manage and monitor systems.

• Oversaw and maintained 70+ server environments, including windows, while ensuring a 99.9% uptime.

• Resolved server configuration issues, wrote scripts to ensure a smooth server and reboot function assisting various client -based inquiries and concerns.

• Administrated a LAN of 200 users and 50 servers valued at over $150K.

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