Richelle Avery

Pueblo, CO ***** 719-***-**** ad19o9@r.postjobfree.com

Objective

A confident, reliable, and enthusiastic individual. Seeking a rewarding and challenging role that I can apply my diverse background of experience and skills to be an asset to an organization.

Education

ASSOCIATE OF APPLIED SCIENCE INFOMATION SYSTEMS IN HEATHCARE IN CYBERSECURITY/ NETWORKING MAY 2024 PUEBLO COMMUNITY COLLEGE

Major: AAS in Information Systems in Cybersecurity and Networking

Related coursework: TCP/IP, A+ Certification prep, Networking + Certification Prep class, Security+ Certification prep class, Linux prep class, Analyzing Statistics

CODING & HIT IN HEALTH CARE ORGANIZATIONS MAY 2020

PUEBLO COMMUNITY COLLEGE

·Major: Medical Coding and Billing

·Minor: Health Information Technology

·Related coursework: information systems; ICD-10-CM and HCPCS/CPT coding; office management; coding, billing, and insurance; legal and ethical issues; data entry; processing insurance claims; CMS-1500 reimbursement methodologies

BACHELOR OF SCIENCE IN NURSING MAY 2006 COLORADO STATE UNIVERSITY-PUEBLO

·Major: Nursing

·Related coursework: Statistics, Management, and Leadership, Research, master’s level Corporate Finance

CERTIFICATIONS

Security+ (Fall 2023)

· Networking (Fall 2023)

Skills & Abilities

Proficient communication skills with · Always a Team Player

customers and team members Proficient cashier and closing out register

· Proficient with attention to detail Expert with management skills

Complex problem solver & critical thinker Proficient with data entry and analyzing data

Excellent written communication skills Proficient with managing ADP system & numerous employees

Excellent time management Always anticipating what a customer need’s

Awards & Achievements

Outstanding Graduate in Health Information Technology in the Business & Advanced Technology Division - May 2020

Organizations

Member of the Honor Society Foundation since June 11, 2021

· American Health Information Management Association (AHIMA) since 2019

· Colorado Health Information Management Association (CHIMA) since 2019

Volunteer Experience

· Volunteer at Monarch K-8 school in Boulder, CO in 2017

Experience

ASSOCIATE LEGAL SHIELD November to Present

Recruit new single members or families by either calling them or emailing them information about our services. I talk to them and get to know their needs and find out about them and tell them about my experiences and why our products at our company are so beneficial. I am an associate, so I own my own business through the company, and I recruit members to become associates with my team.

IT INTERN PEAK VISTA HEALTH CENTER September 2023 to Present

· Currently interning to learn as much as I can in the IT field. Helping to reset passwords and set passwords or (RDP) remote desktop protocol the users screen to troubleshoot their issue. I am able to work on networks in the system. I can perform troubleshooting on essential peripheral devices. I have worked with Active Directory for all employees and vendors to setup new employee badges adding employee numbers and employee emails. First, checking to see if this person was a separated or disabled contract employee is top priority. If the employee was "disabled" I would call HR immediately to find out why and then do as they recommend. Sometimes employees go on a long leave for personal reasons and it says employee separated. The final step is to contact the Security Groups which have access to all separated, disabled, vendors, and new employees to get permission and gives the access codes. At this point if any mistakes are made it can be crucial to a company so this is where my proficient attention to detail is a must! I have worked with load balancers or session handlers if a ticket comes in with issues of a "freezing screen". I can maintain and troubleshoot operating systems.

RELEASE OF INFORMATION SPECIALIST MRO 1/2022-9/2022

· ROI Specialist for all legal document requests for St Mary Corwin and St Thomas More Medical Centers. Worked with EPIC, DMS, and UltiPro. If requested documents met criteria legally, then I scanned and uploaded all documents, and released them to requester.

PATIENT CARE COORDINATOR ABBA EYECARE 9/2021- 1/2022

· Performed sales transactions efficiently, performed all billing/insurance authorizations, closed store making sure all transactions added up correctly including cash, checks, credit cards, and ending with a computer-generated report to store manager.

TRANSACTION SPECIALIST TARGET 7/2018 -9/2018

·Accurately performed sales transactions and performed excellent customer service answering questions and helping customers as needed. Consistently upselling items including red cards to customers, always helping customers with weekly ads, and informing them of the latest items they would enjoy.

SUPERVISOR MAXIM 9/2016-2/2017

· Managed nurses using administrative and leadership skills. Managed 20 employee's paychecks and timeclock through ADP weekly making sure all employees clocked in and out on time Coordinated and scheduled appointments with physicians and hospitals. Data entry on all assessment forms in system. Performed ROI on patients for every 6 months for insurance purposes and to see specialists for medical records to be transferred.

PEDIATRIC RN PSA HEALTHCARE 2/2015-9/2016

·Collaborated patient care with occupational therapy and speech therapy. Organized and scheduled all physician appointments using effective communication skills. Developed new treatment plans and orders. Scheduled appointments in EHR system. Sent physician orders that needed to be signed electronically.

LABOR AND DELIVERY ST ANTHONY’S 11/2015-11/2015

Worked as a travel nurse to give optimal care to laboring patients. Charted proficiently using the EPIC system and stork. Scheduled procedures and appointments in EPIC. Used the fetal heart monitor and TOCO. Used data entry at birth of newborn to enter all infants, information. Applied the HUGS ankle monitor on newborn ankle that matched mom’s bracelet and activated newborn electronic tracking device into computer after birth.

EMERGENCY DEPARTMENT PARKVIEW MEDICAL CENTER 9/2014-10/2015

While working as a team member used critical thinking skills, sound judgment, and attention to detail to care for patients at their most vulnerable times. Used data entry to place orders, type assessments at a fast pace, used customer service skills to provide whatever patient needed. Upon discharge I used teaching skills to teach patients how to care for themselves at home.

WOMEN’S HEALTH SERVICES ROSE MEDICAL CENTER 8/2008-5/2014

After genetic screening came back, I would call patients and give them results and keep them in a special folder in the computer. If they needed genetic counseling, I would arrange a referral. I scheduled appointments as needed and when patients called with urgent matters, I triaged the urgency and helped if I could if I could not, I would have the physician return their call. I always comforted and provided excellent care to the patients anticipating what they might need before they did.

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