Customer Service Rep
Resume:
Patricia Lanigan
Tucson Az ****4
patriciabrack3@ Gmail.com
April 2022 to present
PROGRESSIVE INSURANCE
Licensed Agent (31 states)
Assist in most aspects of auto insurance sales and customer service.
Responsible for educating customers on the benefits of auto insurance by explaining in depth "insurance"
Handle incoming calls concerning addition/deletion of autos from their policy, moves out of state, policy renewals and reasoning behind premium increases.
JULY 2014-2021
TELETECH
Sales Consultant/Customer Service Rep
Handled inbound calls regarding pet insurance for Healthy Paws Pet Insurance. Assisted in starting new policies, explaining coverages and educating pet parents about advantages of maintaining insurance for their furry friends and making sure policies were up to date and changes were made accordingly.
TMOBILE
Customer Service Rep
Sales and customer service for clients of T Mobile.
INTUIT
Customer Service Rep
Assisted in educating and selling of products for individuals, small and large business etc. Using programs offered by Intuit (QuickBooks)
REFERENCES: Upon request
SKILLS: Microsoft Office, Word. Outlook, Microsoft Team, Prolink, Workforce Management, Jabber, Connect.
Contact this candidate