Developmental Disabilities Customer Service
Resume:
Kenny Cuff
Albuquerque, NM 87114
*************@***.***
EDUCATION:
o GECCO online classes
o Santa Fe Community College - GED
QUALIFICATIONS:
o 5 years experience managing community day habilitation. o Excellent people skills.
o Human resource skills.
o Organizational skills for large community events. o Excellent educating skills for teaching individuals with developmental disabilities to cook on their own.
o Applied marketing skills.
o Works well under stress.
o 2 years dispensary management skills
o Prepare deposit drops for dispensary.
o Excellent Customer Service with a following..
COMPETENCIES:
o Develop Individual Service Plans
o Design daily activity schedules for individual with developmental disabilities. o Educated individuals with developmental disabilities to learn and use daily living skills. o Managed group of 150 employees and individual with developmental disabilities activities.
o Develop weekly employee schedules
o Generate monthly and quarterly reports; also attended meeting as mandated. o Train new bud-tenders and give presentations to investors looking to invest and state dignitaries who needed to understand the cannabis industry. EMPLOYMENT:
09/07 – Present Mia Via, Homemaker/Companion
● Help with daily living skills which include household chores, laundry, cooking and hygiene. Support in the community with proper social skills. 08/15- 12/17 Ultra Health
● Ran medical cannabis dispensary for two years while training new staff and patients. Gave presentations to investors and dignitaries wanting to understand the industry at a patient level.
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Kenny Cuff
10720 Brookline Pl NW
Albuquerque, NM 87114
*************@***.***
09/10-01/11 Toy R Us, Store Manager
● Developed weekly employee schedules. Implemented customer service. 10/09-01/11 Ross, Sales Staff
● Supervised weekly truck unloads.
04/03-05/07 RWAY, Day Habilitation Supervisor
● Facilitate employee and participant schedules. Insured independent support plan for individuals with developmental disabilities
. 04/02 – 04/04 ResCare, Residential Service Manager
● Supervised and maintained staff schedules. Contributed to daily, monthly and quarterly reports. CMS certification.
06/99 – 04/02 Challenge New Mexico, Direct Support Staff
● Supported individuals with developmental disabilities with social appropriate skills out in the community.
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