Customer Service Assistant Manager
Resume:
Ifede Kounasso
Union City, NJ 07087
*************@*****.**
OBJECTIVE: To secure a position with a well-established employer who is dedicated to providing optimal customer service Great Time Management Bilingual (English/French) Good Communication Skills Exceptional Problem Solver Flexible Great Team Player EDUCATION
Commercial Studies at H.E.C in Geneva, University Sept 1998 to May 2000 Bachelor’’s Degree; Degree not Completed New York, NY Toulon University, Sept 1996 to June 1998
Associate Degree
EXPERIENCES
Midtown 38 Wines Jan 2015 to Jan 2022
Wines Sales Assistant Manager New York, NY
• Managed point of sale (POS) and marketing materials needed for accounts.
• Monitored inventory and shipment.
• Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
• Conducted wine tastings for social events.
• Assisted customers in selection of various brands of liquors and wines both domestic and international. Alan’s Market June 2021 to Dec 2021
Stocker New York, NY
• Stock shelves with merchandise and monitor and update inventory as required.
• Created special displays for promotional items.
Torkian Group Aug 2019 to April 2021
Doorman New York, NY
• Maintained alert, keep accurate records while maintaining the safety of the residents.
• Greeted all personnel and screened visitors and deliveries. Public’s Hotel Aug 2019 to Mar 2020
Bartender and Busboy New York, NY
• Mixing, garnishing and serving alcoholic and non-alcoholic drinks according to consumer’s desires.
• Build a rapport with regular customers to create a positive atmosphere
• Clean and sanitize table and removing and setting up tableware to assist servers.
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