Account Manager
Resume:
Divine Glenn
Charlotte, NC *****
*************************@***********.***
Authorized to work in the US for any employer
Work Experience
Instacart Shopper
Instacart - Charlotte, NC
March 2023 to Present
• Accept online orders
• Grocery shopping in your spare time for customers
• Deliver customers items to their door or meet in person
Hair Stylist
Self Employed - Charlotte, NC
November 2009 to Present
• Set appointments for clients
• Wash, detangle and dry hair
• Cutting, Coloring and styling
• Set up hair treatment plans
• Travel to different cities/states, being a traveling hairstylist
• Analyzing clients hair and other physical features to determine and recommend beauty treatment
• Suggest hairstyles
• Do braided extensions, natural braids
• Remain abreast of the latest trends in hair styles and fashion specializing in cuts, coloring, styling
and treatments
• Work with all hair textures
• Managing appointments
• Creating beautiful styles while maintaining integrity of hair
Account Manager
New Age Marketing - Charlotte, NC
July 2023 to November 2023
• Train & coach team
• Set goals and aim for it
• Consistently staying on top of product knowledge and service.
• Responsible for replicating myself into someone else to build leaders on my team
• Worked inside of Costco helping its members
• Partner with different clients and programs
• Sell products for AT&T
• Pitch practicing
• Conduct second round interviews
• Hire people and Build teams
• Determine training needs and schedule training sessions
• Support and mentor new employees
• Keep attendance and other records
• Conduct evaluations to identify areas of improvement
• Monitor employee performance and response to training
Amazon Associate
Amazon Sortation Ctr - Concord, NC
June 2022 to December 2022
• Sorting packages; separating boxes in high and low ends.
• Scanning packages; scanning the barcode to another package.
• Stacking; building a foundation to put boxes onto pallets while stacking them after scanning is
complete.
• Waterspider; wrapping packages 3X to make sure it’s secure for shipping.
• Smalls; Sorting smaller packages into their correct bins.
• Help customers orders get ready for delivery and receive their items on time.
Host
BOARDWALK BILLY'S - Charlotte, NC
February 2022 to June 2022
• Greeting and seating guest.
• Bussing tables; clearing table of cups, trash, plates & wiping down
• Waitlist; Putting people on the waitlist and assigning tables to run a more smooth service.
• Door person; A second waitlist person. Helps waitlist outside to prevent clutter on the inside.
• Seater; Greeting guest and seats them to a table.
• Serve assist; Extra help for servers. Includes, making drinks, running food, taking orders down.
• Togo station; Cashier handling, taking online orders, giving customers their food once ready, receiving
phone calls for orders
Education
High school diploma
Rocky River High School - Mint Hill, NC
August 2018 to February 2022
None
Skills
• Host/Hostess (1 year)
• Busser (1 year)
• Restaurant Experience (1 year)
• Cash Handling (6 years)
• Cooking
• Childcare
• Nannying
• Hair Styling (6 years)
• Babysitting
• Cleaning Experience
• Customer service (7 years)
• Communication skills (10+ years)
• Microsoft Office (3 years)
• Typing (10+ years)
• Management
• Sales
• Interviewing
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