Customer Service Administrative Assistant

KATHERINE ELLIOTT

856-***-**** **************@*****.***

PROFILE

A resourceful and hardworking individual with experience in multiple industries, demonstrating an ability to be adaptable. Maintains excellent customer service skills with a positive attitude.

EMPLOYMENT HISTORY

Bartender, Wilson’s Restaurant and Jazz Lounge 2022-Current

Hi-Nella, NJ

Serve bar patrons ordered drinks, including beer, wine, liquors, and mixed beverages

Keep the bar area safe, clean, and well-stocked through each working shift

Perform wait staff duties for patrons by taking food orders

Provide prompt and exceptional service, requires excellent customer service skills

Bartender, Hideaway Tavern 2020-2022

Clementon, TN

Served bar patrons ordered drinks, including beer, wine, liquors, and mixed beverages

Provided quality service at high traffic establishment

Prepared and served patrons food from the bar

Nanny/Caregiver, Self Employed 2016 - 2018

Hammonton, NJ

Cared for young child, age 1 (girl)

Prepared and served meals, ensuring food safety

Regulated child’s rest periods and nap schedule

Organized fun and educational games, read storybooks and planned outdoor activities such as talking walks

Put child to bed nightly

Administrative Assistant, Great Gifts and Promos

2002 - 2017

Berlin, NJ

Answered telephone and emails in a prompt manner, taking messages and transferring information

Handled mail and faxes

Carried out administrative duties such as filing, typing, copying, scanning, etc.

Processed credit card payments made by customers

Assisted with making gourmet gift baskets on an as need basis

Clinical Assistant, Kessler Hospital 2007 - 2009

Hammonton, NJ

Assisted with transporting patients

Helped doctors with putting orders in

Handling clerical duties such as answering the phone and filing

Cleaned beds prior to patients’ arrival

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